Perform a manual scan as pictured.
Can you go to your tuner config an post a screenshot of the setup. Menu > Setup > service searching > tuner configuration
To take a screen shot, post the folloiwng in your web browser (changing IP address to match receiver)
Code:
http://192.168.0.1/grab?format=jpg
Right click on the picture and save it.
To upload attachments to forum:
On bottom of screen click on Go Advanced > Manage Attachments.
In pop up that comes up, click add files and navigate to where you saved the screen shot.