Venton Unibox HD1+ (Tune failed message)

[Larry-G]

Cheers for the info. Followed all the advice and it seems to be OK but there is a problem with cross epg not saving to usb. I am trying to mount my external HD but its sending the box to a continuous boot loop. The HD is formatted to fat 32 but unable to mount without error.

if you have a bootloop do you have the crash logs that correspond with it ? also have you installed any plugins specifically TSpanel ??.

[andandju]

Do you have a twin or single tuner?
If Twin, was the scan with Tuner A or B?

Twin tuner and scanned A

[andandju]

if you have a bootloop do you have the crash logs that correspond with it ? also have you installed any plugins specifically TSpanel ??.

Not installed TS panel. How do I access the crash logs and how do I retrieve them to send to you.

[Sicilian]

Twin tuner and scanned A

Please contact WoS to resolve your issue if purchased from them.

[andandju]

Just scanned B tuner and found 18 Channels

[andandju]

Please contact WoS to resolve your issue if purchased from them.

I have just followed instruction on mounting external HDD and downloaded cross epg, it took a few goes at getting past parsing 13.22 but it did eventually. I restarted the box and now all channels in the EPG are populated.

Fingers crossed this is going to be fine now. Thanks for all your help everyone .

[Sicilian]

Just scanned B tuner and found 18 Channels

You couldn't have set the manual scan settings to 'single satellite', you must have left as single transponder.