Ok guys sorry for not getting back sooner tried a meter ok the setup is all in-line (the LNB is a standard sky one) took the TM5402 round to a friend who's setup is all sky and it all seemed to work there. Tried doing a factory reset and install the patch and channel list again and I've still got the same issues missing channels & TP's the only over thing I can try is a different BB provider or is there anything else you can suggest.
Thanks again