Can someone please offer some advice??

I purchased an ET5000 from sponsor it arrived on Wednesday other then install cccam I haven't made any changes to the software. when i got up this morning the box was stuck on the radio channel from where it was updating crossepg totally locked up. I turned the power off and on, on the rear of the unit, now the box shows the xtrend image when i turn it on then goes to a solid green screen with no writing on it and the Red & green LED on the front of the box is on

Any ideas??


Thanks


Andy