I have a legal viaccess card (Elite) for 9 channels on 13 E.

I cannot decode Private TV even though there are other channels on exactly the same frequency i.e. 10719V. These other channels are all OK. I have tried 3 different CAM's to no avail.

I sent the card back to the retailer and he has shown me visual proof that he has no problem decoding the all the channels including Private TV.

1. Do I need a new CAM?

2. Are there any other settings on the CAM other than the default that I should try?

TIA