Still having variable problems with subtitles since I purchased receiver ...

[Mundosat]

Hi
I understand the vast majority does not need 'subtitles', but they are NOT just the Elders problems, as some might think and it is not secondary to any other system problem - in fact having good subtitling will get 'more' new customers buying Gigablue receivers.

In UK alone there are at least 4 million people with various Hearing problems and subtitles for us are same as having Sound going on mute or intermittently going on mute.

It is unnerving for us - try to have some one playing with the mute while you are watching a show!

Having said that and having had similar problems reported on almost every forum here and some seemed solved by the 'before last' update, the last update seems to have brought different ones to me.

I now find this:

1. subtitles are set to ON - always
But they seem not to always come on by themselves, even the BBC ones that are the best ones as BBC does take care of them better than any other station on earth!
2. On recordings they 'never' start and what I do to MAKE them work is:
press Subtitles button
I find it set on 888 [which I believe I added it as a backup, if I am not wrong] a long time ago
press DVB subtitles - OK
press STOP playing and START playing and they almost always come up after 30 seconds or so.

It feels like - as a electronics technician [me] would think - the SYNC signal is too weak to be pulled up by the software and start.

I had huge problems on Kodi subtitles that then seemed to have been resolved by one update.

I still have Humax working in parallel and I rarely have problems there - on same programs - so, I guess it is to do with system tweaking - even thou it has its own bugs and it is 12 years old.

Can anything been done and tested?
This is not a protest, but more a lament - I really need it, one cannot relax when watching a program - really!

Thank you in advance
M

PS I already played with delays settings etc.