Nobody here owes you anything. You are not able to follow any advice - that's fine too but there's no point posting here as no-one can help you. You will need to take the box to someone who does have a clue. There's nothing new about hard drives dying - it happens. We don't even know how old the driver are. If they are under warranty get them replaced. If not then get over it - no one here is responsible for your problems and have only tried to help. If you tried researching telnet you would be able to do the tests Rob suggested.