hi there. i have a new receiver, spiderbox900 managed to update it with usb stick with patch, this is new to me. saved data for channels on pc, the patch has registered on box. got mac add and serial number off back, but i cant get the 3 numbers i suppose to keep. try to register telling me to wait but nothing happens, tried this several times. also because i dont know much about this obviosly channels aint opening. be gratefull for any answers, thank you