Webif not showing TV picture in screen capture

[adm]

Box Xtrend ET10000
OpenVix version 6.5.001 and 6.5.002
Skin Simple Ten Eighty
Webif interface settings = as per screenshot 1

When selecting the screenshot in the web interface the TV video picture is always either blank (black screen) or is a vertical stripe pattern as shown in attached screen shots. The on screen graphics are always OK, it’s just the video that is missing or has been corrupted.

This problem exists on my box in both 6.5.001 and 6.5.002 using both Firefox and MS Edge as the laptop browser, and with selecting low or high resolution in screen capture. Reverting to version 6.4.011 and the screen capture is OK, both the TV video picture and the on screen graphics are displayed correctly.

Screenshot 1

screen1.jpg

Screenshots 2 and 3

screen2.jpg

screen3.jpg

[Huevos]

What happens if you call it directly?

/usr/bin/grab

[twol]

[QUOTE=adm;538437]Box Xtrend ET10000
OpenVix version 6.5.001 and 6.5.002
Skin Simple Ten Eighty
Webif interface settings = as per screenshot 1

When selecting the screenshot in the web interface the TV video picture is always either blank (black screen) or is a vertical stripe pattern as shown in attached screen shots. The on screen graphics are always OK, it’s just the video that is missing or has been corrupted.

This problem exists on my box in both 6.5.001 and 6.5.002 using both Firefox and MS Edge as the laptop browser, and with selecting low or high resolution in screen capture. Reverting to version 6.4.011 and the screen capture is OK, both the TV video picture and the on screen graphics are displayed correctly.

Screenshot 1

[QUOTE]

I cannot reproduce that issue , is working for me

[Orlandox]

Hello,

I can reproduce it. When that is selected, you have a black screen.

OWI_screen_capture.jpg

[twol]

Hello,

I can reproduce it. When that is selected, you have a black screen.

I have just flashed latest OpenViX 6.5.002 picture attached.....
@Orlandox - this is from my Vu+ Uno4KSE - can you/have tried xour Uno4K???

[Willo3092]

It works fine on my AX61, Vu+ Uno 4K se, Edision OS mio 4k plus, Zgemma H9 TWIN, Vu+ Uno 4K.

Doesn't work on Vu+ Solo4K.

[Orlandox]

I have just flashed latest OpenViX 6.5.002 picture attached.....
@Orlandox - this is from my Vu+ Uno4KSE - can you/have tried xour Uno4K???

Yes, my picture was from Vu+ Uno 4K SE with 6.5.002. Use modern interface = No or Yes, same result (only subtitles can be seen).

[abu baniaz]

Works OK on Duo 4K with the options changed to those posted by @adm

root@vuduo4k:~# /usr/bin/grab
Grabbing 32bit Framebuffer ...
... Framebuffer-Size: 1920 x 1080
Grabbing Video ...
Merge Video with Framebuffer ...
Saving 24 bit /tmp/screenshot.bmp ...
... Done !
root@vuduo4k:~#

[Willo3092]

Tried the above on Vu+ Zero 4K

vusolo4k login: root
Password:
root@vusolo4k:~# /usr/bin/grab
Grabbing 32bit Framebuffer ...
... Framebuffer-Size: 1920 x 1080
Grabbing Video ...
Merge Video with Framebuffer ...
Saving 24 bit /tmp/screenshot.bmp ...
... Done !

Still got a blank screenshot in /tmp

[twol]

Tried the above on Vu+ Zero 4K

vusolo4k login: root
Password:
root@vusolo4k:~# /usr/bin/grab
Grabbing 32bit Framebuffer ...
... Framebuffer-Size: 1920 x 1080
Grabbing Video ...
Merge Video with Framebuffer ...
Saving 24 bit /tmp/screenshot.bmp ...
... Done !

Still got a blank screenshot in /tmp

Is the webif picture also blank or corrupted?

[Willo3092]

Is the webif picture also blank or corrupted?

just blank, a black screen.

Will cloning the display to the front panel make a difference?

.... Yes it does. If I turn that setting off it works.

[twol]

just blank, a black screen.

Will cloning the display to the front panel make a difference?

.... Yes it does. If I turn that setting off it works.

so issue again lcd4linux (or whatever that package is called) or unlikely Framebuffer .. size???
Works fine on my GBue4K with/without front panel display and VuUno4Kse... but I don't use that **** package!

[Orlandox]

Works OK on Duo 4K with the options changed to those posted by @adm

root@vuduo4k:~# /usr/bin/grab
Grabbing 32bit Framebuffer ...
... Framebuffer-Size: 1920 x 1080
Grabbing Video ...
Merge Video with Framebuffer ...
Saving 24 bit /tmp/screenshot.bmp ...
... Done !
root@vuduo4k:~#

With that screenshot.bmp is OK.

P.S. LCD4Linux is installed.

[adm]

[QUOTE=twol;538440]

Box Xtrend ET10000
OpenVix version 6.5.001 and 6.5.002
Skin Simple Ten Eighty
Webif interface settings = as per screenshot 1

When selecting the screenshot in the web interface the TV video picture is always either blank (black screen) or is a vertical stripe pattern as shown in attached screen shots. The on screen graphics are always OK, it’s just the video that is missing or has been corrupted.

This problem exists on my box in both 6.5.001 and 6.5.002 using both Firefox and MS Edge as the laptop browser, and with selecting low or high resolution in screen capture. Reverting to version 6.4.011 and the screen capture is OK, both the TV video picture and the on screen graphics are displayed correctly.

Screenshot 1

I cannot reproduce that issue , is working for me

I've just tried again. Downloaded 6.5.002 and flashed (couch flash) with no restore of settings. I configured my network then scanned for Freesat channels and launched Webif. It still has the same problem in both the modern webif interface and the old interface.

Is this just a Xtrend ET10k problem? Bear in mind when reverting to version 6.4.011 it works OK so probably ruling out the PC.

[adm]

What happens if you call it directly?

/usr/bin/grab

root@et10000:~# /usr/bin/grab
Grabbing 32bit Framebuffer ...
... Framebuffer-Size: 1920 x 1080
Grabbing Video ...
Mainmemory: <Memmapping failed>
Resizing Video to 1920 x 1080 ...
Merge Video with Framebuffer ...
Saving 24 bit /tmp/screenshot.bmp ...
... Done !
root@et10000:~#


screenshot.bmp from /tmp/ - Note: converted to .jpg on my PC as loading it here resulted in a warning about it being too large.

screenshot.jpg