Confused why my EOG shows loads of <n/a>

[modellermark]

I don't do a huge amount with my satellite as it is a holiday system (for the caravan) but I have an issue where the EPG shows loads of <n/a> on the channels list.

It is an Xtrend ET8500 and fully updated.

Not sure what I have done but if it is easiest to rip the EPG off an put it back on a basic quick guide would be appreciated.

I just need the Freesat / Freeview channels really (it has dvs and dvt receivers in it) so which ever works out is great.

Sorry if I haven't researched enough or it sounds like a real newby question.

I have a Gigablue Quad too for the home and that is absolutely fine so not sure what I have done with the Xtrend.

Thanks for any advice, Markopenvix_na.jpg