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View Entry Info: Software locking up when scrolling through EPG

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Possible Bug
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5.1.22
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Thread: Software locking up when scrolling through EPG

  1. #46
    ccs's Avatar
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    Quote Originally Posted by abu baniaz View Post
    My Freeview frequencies changed. After deleting channel data and rescanning, there has not been a crash.
    Latest scheduled Freeview changes.....

    Code:
    https://www.freeview.co.uk/tvchanges/upcoming-changes#eXfZhtwfYCQVK4jb.97

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    abu baniaz (29-03-18)

  3. #47
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    Quote Originally Posted by ccs View Post
    Latest scheduled Freeview changes.....

    Code:
    https://www.freeview.co.uk/tvchanges/upcoming-changes#eXfZhtwfYCQVK4jb.97
    i) The bouquet/epg that is causing a lock-up is all satellite (I did remove the one Freeview channel and still got the lock-up)
    ii) My All Freeview bouquet is automatically updated daily by ABM
    iii) My All Freesat bouquet is automatically updated daily by ABM
    iv) All channels in my favourites bouquet work
    v) Bluebell Hill changes are the end of September 2018
    vi) no problem with same data in 5.1.021
    Xtrend ET10K, 2 x satellite tuners 28.2 (Sky FTA), 2 x hybrid (UK Freeview), Zgemma H9S (satellite)

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    abu baniaz (29-03-18)

  5. #48
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    Have you found a reliable way to cause it or is it still random?

  6. #49
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    Quote Originally Posted by abu baniaz View Post
    Have you found a reliable way to cause it or is it still random?
    Unfortunately still random but from a deep standby usually within an hour. I haven't been able to establish a pattern.
    I'll have to stick to 5.1.021 over this bank holiday weekend.
    Xtrend ET10K, 2 x satellite tuners 28.2 (Sky FTA), 2 x hybrid (UK Freeview), Zgemma H9S (satellite)

  7. #50
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    Yep, reliable viewing is more important. Ill ask if we can make two enigma2 binaries for testing. will help identify which commit is causing/leading to issue.

  8. #51
    adm's Avatar
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    Quote Originally Posted by birdman View Post
    Is that scrolling with Up/Down arrows or the 2/8 keys? Or both/either.
    Always with the up/down keys that surround the OK button on my remote.
    The page is also selected with the EPG button and then selecting my favourite bouquet from the list
    Xtrend ET10K, 2 x satellite tuners 28.2 (Sky FTA), 2 x hybrid (UK Freeview), Zgemma H9S (satellite)

  9. #52
    adm's Avatar
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    As there is crap on TV........

    A new test after doing what others have suggested may be the cure.

    My favourites bouquet is now just Freesat channels – the one Freeview channel in that bouquet was removed.

    I updated config files in ABM

    I deleted the Freesat and Freeview bouquets (my fav_freesat is marked as keep). Confirmed that both Freesat and Freeview bouquets had been removed and that my fav_freesat bouquet was still present.

    Selected every channel in the fav_freesat bouquet and confirmed that each was working.

    Deleted EPG using both EPG delete in the menus and with the remove EPG script (not the plugin this time)
    http://www.world-of-satellite.com/sh...890-Remove-EPG

    [Used notepad++ to convert script from windows format to linux format, FTP’d using FileZilla to /usr/scripts, changed file permissions using FileZilla to 755, used Vix script runner to run it]

    Ran a ABM scan for UK Freesat and Freeview.

    Removed snp-full.400x240-400x240.light.on.transparent picons (plugin browser)
    Reinstated same picons (plugin browser)

    All this was in 5.1.021 and then left the box for around 15 minutes for the EPG(s) to re-populate.

    Deleted all previous settings and image backups for 5.1.021/022
    Re-created new settings and image backup for 5.1.021

    I think all of the above covers what other have suggested may be the cure.

    Couch flashed to 5.1.022 with a settings and plugin restore from 5.1.021

    Box put into deep standby and then off at the mains for 1 minute
    Turned box back on at approx 23:35 29 Mar 2018

    Pressed EPG button on remote, selected my fav_freesat bouquet, Graphical EPG screen appeared immediately.

    BOX LOCKED UP !

    While still in this state used FileZilla to FTP to the box and downloaded both debug files. The first is associated with the couch update reboot and the other as a result of the power off/on boot. The files are attached as logs7.zip

    As per post #17 in this thread a telnet session (FileZilla disconnected)
    The results are the same as in post #40

    init 4 - no visible response seen on TV screen – Mini video picture and audio still working.
    killall enigma2 – no change, mini video picture and audio still working.
    killall -9 enigma2 – EPG still on TV screen, no mini TV picture (black picture) and audio dead.

    I didn’t bother with init3 and went straight to init 6
    I also did a ps -ef after the 2nd killall command this time

    Telnet session attached as telnet2.zip

    After this reboot the first time into the EPG the box is locked up again

    All 3 debug log files associated with this test are attached as logs 8.zip (the first two should be the same as in logs7.zip)
    There were no other debug or crash logs created during this test.

    Back to 5.1.021 from the backup and again no problems with scrolling through the EPG – I’ve been into the EPG around 20 times since reverting back.


    logs7.zip
    logs8..zip
    telnet2.zip
    Last edited by adm; 30-03-18 at 00:46.
    Xtrend ET10K, 2 x satellite tuners 28.2 (Sky FTA), 2 x hybrid (UK Freeview), Zgemma H9S (satellite)

  10. #53
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    Does the lock-up occur when the channels shown would page or when moving between, say, the second and third item on the current page?
    Last edited by birdman; 30-03-18 at 02:22.
    MiracleBox Prem Twin HD - 2@DVB-T2 + Xtrend et8000 - 5(incl. 2 different USBs)@DVB-T2[terrestrial - UK Freeview HD, Sandy Heath] - LAN/USB-stick/HDD

  11. #54
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    Quote Originally Posted by adm View Post
    Telnet session attached as telnet2.zip
    Hmmmm....enigma2 is a zombie owned by init. That shouldn't happen...since init is supposed to clear up any zombies that get passed to it. One thing that can cause this is if the process is stuck in the kernel (e.g. waiting on a lock it will never get).
    All very odd...(but that last comment would explain why the logs ends the way it does).

    [init is process 1 and zombies get noted as <defunct>].
    Last edited by birdman; 30-03-18 at 02:39.
    MiracleBox Prem Twin HD - 2@DVB-T2 + Xtrend et8000 - 5(incl. 2 different USBs)@DVB-T2[terrestrial - UK Freeview HD, Sandy Heath] - LAN/USB-stick/HDD

  12. #55
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    Quote Originally Posted by birdman View Post
    It has many entries like "[eEPGCache] FS subtable (60571e00) version changed (6) now/next (1)".
    I don't see these as that message is in FreeSat-specific code.
    MiracleBox Prem Twin HD - 2@DVB-T2 + Xtrend et8000 - 5(incl. 2 different USBs)@DVB-T2[terrestrial - UK Freeview HD, Sandy Heath] - LAN/USB-stick/HDD

  13. #56
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    Quote Originally Posted by birdman View Post
    Does the lock-up occur when the channels shown would page or when moving between, say, the second and third item on the current page?
    Usually when scrolling up/down on the same page but I have had lock-ups when scrolling down though multiple pages and then the lock-up.
    Xtrend ET10K, 2 x satellite tuners 28.2 (Sky FTA), 2 x hybrid (UK Freeview), Zgemma H9S (satellite)

  14. #57
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    Quote Originally Posted by adm View Post
    Usually when scrolling up/down on the same page but I have had lock-ups when scrolling down though multiple pages and then the lock-up.
    It's the same for me. I've tried a few older backups, hoping that would do the trick, but I still get the receiver completely freezing when I scroll through the EPG.

  15. #58
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    Quote Originally Posted by Cosmic Truth View Post
    It's the same for me. I've tried a few older backups, hoping that would do the trick, but I still get the receiver completely freezing when I scroll through the EPG.
    So it's not a problem unique to 5.1.022.

  16. #59
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    Quote Originally Posted by ccs View Post
    So it's not a problem unique to 5.1.022.
    No on my Mut@nt HD2400 it's not. If it were, I wouldn't be bothered, and would be happy to use the older versions until any problems have been sorted out.

    I'm using 5.1.012 and the receiverfroze earlier when I scrolled through the EPG.
    Last edited by Cosmic Truth; 30-03-18 at 16:18.

  17. #60
    ccs's Avatar
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    Was 5.1.012 loaded from an image backup you've taken, or did you fresh flash and restore setting+plugins (from a later backup maybe)?

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