Hi guys,

I'm sorry if this is the wrong place for this question but I couldn't find anywhere better.

I have just set up a zgemma 5.2tc box for a friend and he is using cable. It works well and all of the channels are working fine, however I seem to be having a problem getting the +1 channels to work properly, I can't get any picture on itv +1. And the other +1 channels seem to freeze quite regularly and take about 30-60 seconds to show a picture when you switch to that side. It isn't anything wrong with the line as far as I can see as the other channels clear without problem with no freezing.

I have even tried doing a blind scan and tried every version of the channels and seem to get the same problems.

Anyone had this problem before? Any advice I can try would be appreciated.

Thanks,

James.