Hello all,
Please excuse my ignorance, but I am very new to satellite entertainment and also posting on forums.

I am looking for a simple explanation and fix as to why my receiver is crashing during accessing the EPG menu?

I managed to upload a log to what appears this site / Vix team, however I am unsure what to do now. The log ref is# 149276124.97.

Hopefully someone can help a newbie, I am totally lost.

Thanks