os mini this is not a genuine stb message

[twol]

Do you always have the same image on the screen with the message across or does it change with the image flashed??

[antoh85]

How are you flashing the image onto receiver?

I download and extract image on to usb. With box powered off plug usb into box and power box on. When prompted about upgrage i press select and wait for image to load. Box then restarts and i get the setup wizard.

I get the same message but picture in backround depends on image i installed

[abu baniaz]

Might be an idea to speak to retailer when they open.



When you flash an image, everything gets wiped, so your issue must be at boot loader level.

[antoh85]

Might be an idea to speak to retailer when they open.



When you flash an image, everything gets wiped, so your issue must be at boot loader level.

reinstalled the bootloader with fresh image and again same thing.

[garryboy]

Are there clone edision boxes in circulation. I had a google but could not find any


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[antoh85]

Iv been searching all weekend for a reason behind it and a solution but still no success.

Im back at the house where this all started with another box so hopefully this wont happen again.

[silverblack]

The only other mention i could find was on a German forum,google will translate.

https://www.digital-eliteboard.com/t...-clone.410077/

[arkles]

That Irish company you bought from has a very good reputation

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[ronand]

That Irish company you bought from has a very good reputation

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?? Flash a receiver and watch them wash their hands of it.

[antoh85]

The only other mention i could find was on a German forum,google will translate.

https://www.digital-eliteboard.com/t...-clone.410077/

unfortunately not any useful information in this. exact same issue. looks like all i can do is hope the supplier will accept return and exchange for another box. other than that id have to get on to edision and see if they can shed some light on the situation

[antoh85]

Just being curious now. I can get into the box my laptop either by ftp or browser. when i log in on my browser and got to box info i get

Box
Brand & Model: Edision OS mini
Chipset: BCM7362
Main Memory: 156248 kB free / 248912 kB total
Box Uptime: 1:16
Software
System OE: OE-Alliance 4.0
Firmware version: OpenViX 5.0.002 (2017-03-08)
Kernel / Drivers: 4.10.0 / 20170220
Tuners
Tuner A Broadcom BCM73XX (DVB-S2)

apart from the firmware version (as iv loaded in new and old versions) can anyone with an os mini confirm if they get the same chipset and system oe

[abu baniaz]

You have been very patient and thorough in your tests. These things happen from time to time. IMO, nothing else you can do. You've done everything you can.

I'm sure your retailer will understand the problem and deal with it appropriately especially as issue is easily reproducable.

[antoh85]

You have been very patient and thorough in your tests. These things happen from time to time. IMO, nothing else you can do. You've done everything you can.

I'm sure your retailer will understand the problem and deal with it appropriately especially as issue is easily reproducable.

ill ring them in the morning and see what they say. ill update on the outcome. thanks everyone for all the help.

[antoh85]

so called supplier today and explained about the box. person on the phone said he heard of this happening before but only when a line has been added to the box. I explained that the box was supplied with the suppliers image on it and I have never put a line in the box. his only suggestion was to email they're support and request the factory image.

emailed support with full details about getting 2 boxes one had suppliers vix image and other had atv. told them that the one with the vix image was unpackaged when i opened it and about the issue. I also asked about swapping the box.

response was "sorry to hear you have had issues with this box please find link to our image here:" (link to image). no answer about swapping the box. downloaded image. same image thats on the website. flashed box. followed instructions on the website to be sure. box came on and once again not a genuine box. so iv emailed them again that it didnt work and asked for a solution.

i did notice yesterday that the serial on the stb does not match the serial on the box

[duoduo]

You need to take up with the retailer buddy, you have consumer rights for an exchange or refund.