Vu+ solo, open vix , will not boot , receiving enigma2 error or green screen?

[Simonpeter]

Vu+ solo with open vix will not boot i am receiving enigma2 error or green screen? I have restarted many times and same error.

The same error happened last week and my provider fixed it at my home in seconds. Sadly today he is non contactable. I wonder is there a logical or obvious solution to remedy the enigma2 error so that I can watch Tv? I am a newby to Solo+ and this forum.

Thank you in advance - Simon

[judge]

if it's a green screen, it's a very old build...
you should be able to ftp into the box & get the crash logs though.
maybe try a fresh flash of a current build available on http://www.world-of-satellite.com/enigma2/openvix/

[Simonpeter]

if it's a green screen, it's a very old build...
you should be able to ftp into the box & get the crash logs though.
maybe try a fresh flash of a current build available on http://www.world-of-satellite.com/enigma2/openvix/

I have taken a photo with iPad of the error log before it crashed and uploaded it to this forum , I hope it's viewable , thank you so much for help.

[Larry-G]

That is a very old image, try flashing a newer image.

[Simonpeter]

How old is very old, as I just purchased the vu+ solo and I selected upgrade software during setup only last week. So I thought I had the latest? Thanks for your help guys.

[judge]

I have taken a photo with iPad of the error log before it crashed and uploaded it to this forum , I hope it's viewable , thank you so much for help.

Impossible to tell with a photo...
and as pheonix says, it's a very old image that we no longer build so it's pretty hard to support.

[Stanman]

That is some 100 or more builds old

By the way where did you buy it from?

[judge]

That is some 100 or more builds old

By the way where did you buy it from?

i'd guess a lot older, don't think I've seen a green screen since 2.3 builds maybe?

[Simonpeter]

It was provided as part of a package in Malaga , Spain.

When you say image is very old , do you mean the firmware is very old ? What should I tell my supplier in malaga to do, to rectify the problem.

Where can I get a new image or firmware? Thanks guys for support, greatly appreciated

[judge]

Use the link I provided above.
Is it an original non clone box?

[Larry-G]

That image is at least a year old and no longer built or supported by us, use the link provided by judge, flash the bootloader and image as required and go from there ( note if this is a clone we cant provide support of any kind ).

[Simonpeter]

How can I find the answer to your question guys? Clone non clone ? On the front says VU+ and beneath that Dolby Digital Surround it looks like a real box. That said I would like to know my self as I am not happy image is over a year out of date when I only bought it last week. Thanks for your enthusiasm guys, appreciated.

[Stanman]

PM me the link to where you bought it.

There is also a thread on here to spot a clone

[Simonpeter]

Well I asked the question ref clone or non clone and the guy I purchased it off was really insulted and categorically stated it was a NON clone box, ie Original.

I really want to upgrade my VU+ box to the latest image but I have no practice or confidence. If I read the instructions and all goes Ok with the upgrade Will I Loose all my Channels and have to reinstall them or will my settings stay and channels stay intact ? "Thanks Guys for your support"

[Larry-G]

Well I asked the question ref clone or non clone and the guy I purchased it off was really insulted and categorically stated it was a NON clone box, ie Original.

I really want to upgrade my VU+ box to the latest image but I have no practice or confidence. If I read the instructions and all goes Ok with the upgrade Will I Loose all my Channels and have to reinstall them or will my settings stay and channels stay intact ? "Thanks Guys for your support"

The only way you can update your current image is to flash a newer one as the one currently on the receiver is obsolete and no longer maintained or supported by us. yes you will loose every thing on the receiver ( except any recordings you may have ) as the flashing process first erases the old image before loading the new one. You can backup any important files first though and restore them to the new image.

Personally I would be asking the seller why if the unit is genuine did he use such a old and no longer supported image as generally only clone suppliers do this.

Now thats out of the way, if your confident you have a genuine receiver we can help you to update it, but we can and won't provide any support if the unit is a clone.


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