iq webcontrol help

[dan44762000]

my remote decided to die on me this morning , so i have had to use the iq webcontrol from my pc , however the remote control app on there doesnt work , i need to be ablet o restart my ccam by prssing blue button but it wont work .
and cannot use my remote as that is dead . i dont have a universal remote to try so am relying on the "iq webcontrol"

anyone know why it wont work ? ?

thanks dan

[judge]

why not telnet into the box & restart cccam that way.

[dan44762000]

why not telnet into the box & restart cccam that way.

for future information how would i go about doing that , i know how to ftp into box but i don't believe i have ever telnet into the box .
and once i done a full restart of the box my remote has risen from the dead

thanks to the advice from the forum sponsors .
excellent customer service as usual.

[judge]

you will need a telnet client to log into the box, depending on your operating system, putty is a decent one. a quick google should find it.
once logged in, if using VIX just typing
/usr/softcams/CCcam.2.3.0
should restart it.
Change the CCcam.2.3.0 if using a different version.