Hi

I have an external WD passport hard drive with a lot of recordings on it. I want to back this up, in the event of the drive failing (this has happened on a different receiver, so don’t want it to happen again). When I plug the drive into my windows 10 computer, I see it allocates drive E for a couple of seconds then disappears. If I click on the drive to access it as soon as it appears I get “E: is not accessible. The parameter is incorrect.”

I think when I got this drive initially, I just connected it straight to the TM5402. I didn’t connect it to a computer.

I have tried putting a memory stick into the USB port on the front of the receiver and using the menu to copy and paste the files from USB0 to USB1, but when I select the memory stick (Sandisk 256GB) and press paste, it just flashes the first file name up, disappears and then nothing. It hasn’t copied anything.

Can anyone help, how can I back up this drive?