No video output, green band on display

[lincsat]

I'll take this off the open forum so I can share more detail.

[lincsat]

OK, thanks to twol, I now have a good IPTV Bouquet maker so have upgraded to Openvix 6. I still have the crash problem, this time it happened whilst making an image backup.

Last few log entries below

16:41:19.8948 [ImageManager] Stage4: Complete.
16:41:20.7600 [ImageManager] Stage5: Moving from work to backup folders
16:41:20.8544 [ImageManager] Stage5: Removing Swap.
16:41:20.8740 [ImageManager] Stage5: Image created in /media/usb/imagebackups/ViX-Ultimo4K-release-6.0.002-20211116_163134
16:41:20.8741 [ImageManager] Stage5: Complete.
16:41:21.8922 [Console] command: cd /media/usb/imagebackups/ViX-Ultimo4K-release-6.0.002-20211116_163134 && zip -r /media/usb/imagebackups/ViX-Ultimo4K-release-6.0.002-20211116_163134.zip *
16:41:21.8924 [eConsoleAppContainer] Starting /bin/sh
16:41:41.0227 [gRC] main thread is non-idle! display spinner!
16:41:49.5576 [Avahi] watch activated: 0x1
16:41:49.5795 [Avahi] avahi_timeout_update
16:41:50.7433 [Avahi] timeout elapsed
16:41:50.7789 [Avahi] avahi_timeout_update
16:41:51.3633 [AVSwitch] setting aspect: 16:9

[twol]

OK, thanks to twol, I now have a good IPTV Bouquet maker so have upgraded to Openvix 6. I still have the crash problem, this time it happened whilst making an image backup.

Last few log entries below

16:41:19.8948 [ImageManager] Stage4: Complete.
16:41:20.7600 [ImageManager] Stage5: Moving from work to backup folders
16:41:20.8544 [ImageManager] Stage5: Removing Swap.
16:41:20.8740 [ImageManager] Stage5: Image created in /media/usb/imagebackups/ViX-Ultimo4K-release-6.0.002-20211116_163134
16:41:20.8741 [ImageManager] Stage5: Complete.
16:41:21.8922 [Console] command: cd /media/usb/imagebackups/ViX-Ultimo4K-release-6.0.002-20211116_163134 && zip -r /media/usb/imagebackups/ViX-Ultimo4K-release-6.0.002-20211116_163134.zip *
16:41:21.8924 [eConsoleAppContainer] Starting /bin/sh
16:41:41.0227 [gRC] main thread is non-idle! display spinner!
16:41:49.5576 [Avahi] watch activated: 0x1
16:41:49.5795 [Avahi] avahi_timeout_update
16:41:50.7433 [Avahi] timeout elapsed
16:41:50.7789 [Avahi] avahi_timeout_update
16:41:51.3633 [AVSwitch] setting aspect: 16:9

That just shows it completing, so what happens next? It freezes or ??

[lincsat]

Those are the final entries in the log. As before, the TV output switches off, the front display has just a green stripe on the bottom quarter and it needs a hard reboot to recover

[ccs]

Telnet into the box and reboot would be a safer option.

[twol]

Those are the final entries in the log. As before, the TV output switches off, the front display has just a green stripe on the bottom quarter and it needs a hard reboot to recover

Just in case it shows more (especially with CI) can you change to debug+ (Level 5) in log settings. … there are a few people with Ultimo4K under py3 without seeeing this issue, so I guess somewhere its your configuration (out of interest how is the usb attached… or is that an external HDD? Or?)

[lincsat]

When my PC is on, I do a telnet reboot, init 4/init 3 doesn't recover. I don't use a Common Interface if that's what you mean, I saw CI in an earlier log and thought it may be significant. I have now upped the log level.

I have an internal HDD and an external USB, also sometimes use a HDMI passthrough.

The issue started under PY2 and is not something that is regular or can be forced. Sometimes it's Days between, sometimes less, the box appears to not be doing anything in particular when it happens. I'll see if the increases log level shows anything. TBH, I'm leaning towards (and dreading) a hardware problem.

[lincsat]

It's now been aver a Week since the last crash. My usage is the same and the only change I have made is to increase the log level, so that won't have made a difference. It would seem to support my hardware problem theory.