H9S usb 3.0 port problem Zgemma h9s USB3.0 port not reading 3.0usb drives

[ravstar]

Hi all!

I have H9s with usb 3.0 port and USB 3.0 port does not work with any USB 3.0 HDD/ flash drive, it only reads USB 2.0 drive in 3.0 port

When I insert usb 3.0 HDD/ flash drive in USB 2.0 port, it read it ok.

Look like there is driver issue.

Please can you help to fix this issue. I have tried vix 5.2, 5.3 and 5.4 though none of these are recognising usb 3.0 in 3.0port.

Thank you.

[twol]

It only has usb 2.0
Specification:

ARM processor with 1500MHz Quad-core CPU ​
DVB-S2X + DVB-S2X twin tuner built-in
Support 4K-2160p
256MB NAND Flash / 1GBDDR3 Memory
WIFI 300MHZ Built-in
1x USB2.0
1x HDMI2.0
1x Smart Card
External powersupply 12V3A

[ravstar]

It only has usb 2.0
Specification:

ARM processor with 1500MHz Quad-core CPU ​
DVB-S2X + DVB-S2X twin tuner built-in
Support 4K-2160p
256MB NAND Flash / 1GBDDR3 Memory
WIFI 300MHZ Built-in
1x USB2.0
1x HDMI2.0
1x Smart Card
External powersupply 12V3A

Hi Twol- I have this model of Zgemma H9s without wifi.

http://zgemma.org/zgemma-h9s.html

Specifications are

Linux Operating System
ARMprocessorwith1500MHz Quad-coreCPU
Morethan4.10xlinuxkernel
OneDVB-S2Xtunerbuilt-in
Support4K-2160p
256MBNANDFlash /1GBDDR3Memory
Picture inPicture(PIP)
SDcard(TFcard)forrecording, 8GB,64GB,128GB(optional)
1xUSB3.0and1xUSB2.0
1xHDMI2.0 ​
​1x3.5mm AV ​
MPEG-2/ H.264andH.265HardwareDecoding
HEVC /H.2652160p60Main-10multi-format decoder
10/100Mbit EthernetInterface

[twol]

Is that one of the new spec boxes?? .. or direct from Zgemma ? Mine and I am guessing most European supplied don‘t have a usb3.0.

[ccs]

This is the WoS spec....

https://www.world-of-satellite.co.uk/zgemma-h9s

[cactikid]

Does he have the Zgemma H7 model that does have that 3.0 port?

[ccs]

Does he have the Zgemma H7 model that does have that 3.0 port?

Have a look at post #3.

[cactikid]

My previous post this afternoon vanished and asked might it have been a H7 model as we do mix up posts and boxes

Now later i see an added description.

[adm]

Hi Twol- I have this model of Zgemma H9s without wifi.

http://zgemma.org/zgemma-h9s.html

Specifications are

Linux Operating System
ARMprocessorwith1500MHz Quad-coreCPU
Morethan4.10xlinuxkernel
OneDVB-S2Xtunerbuilt-in
Support4K-2160p
256MBNANDFlash /1GBDDR3Memory
Picture inPicture(PIP)
SDcard(TFcard)forrecording, 8GB,64GB,128GB(optional)
1xUSB3.0and1xUSB2.0
1xHDMI2.0 ​
​1x3.5mm AV ​
MPEG-2/ H.264andH.265HardwareDecoding
HEVC /H.2652160p60Main-10multi-format decoder
10/100Mbit EthernetInterface

What colour is the inards of the usb port?
USB 2.0 ports and plugs can be white or black.
USB 3.0 ports and plugs are blue.
USB 3.1 ports and plugs are teal blue

[ccs]

Amazon used to sell them starting about 18 months ago...

[ravstar]

Amazon used to sell them starting about 18 months ago...

Yes this is the one I have and it does have both usb3.0 (blue) and usb 2.0(white under ethernet jack)

[ccs]

It looks like the newer model has replaced usb 3.0 with wifi, maybe the latest image reflects this?

[ravstar]

This is similar to zgemma h9t but obviously with DVB S2 tuner

Here’s the link to h9t https://www.zgemma.co.uk/zgemmah9t available to buy from zgemma uk store.

I have tried to flash mine with h9t but the issue has not been resolved so it would be driver issue

[twol]

Whichever h9 model its basically the same build except the se models have different drivers from the non (old) se models

[ravstar]

So any possibility to add usb3.0 drivers to it to resolve the issue?

Thank you