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Thread: Wrong ITV region

  1. #1

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    Wrong ITV region

    Currently have 2 problems, when we first switch on to the HDMI with the Solo2 attached we get the error message Service Unavailable, check tuner configuration, we then press 1 which takes us to BBC One Yorks, we then have an EPG & can change channels, so first question is why are we getting the error message.

    Second problem is although we have BBC Yorks, we have ITV Tyne Tees rather than ITV Yorkshire, presumably this is a configuration somewhere, I know on other Freesat boxes you provide the first part of the postcode. Am I missing something, all was working fine up until a couple of weeks ago when we had multiple power cuts & I had to switch off/on the box.

    Sorry although having this box multiple years I tend not to play with it, it works so I leave it alone, which means I'm very rusty at getting things to work if they fail

  2. #2
    abu baniaz's Avatar
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    1. maybe you have a startup service that is no longer valid

    2. How are you making your bouquets?

    We also need to know which image you are on. Please don't say "latest". Name/version is better.

  3. #3

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    I'm running 5.4.001 which I updated last night, TBH I'm not sure how I'm making my bouquets it's that long ago since I did it, is there an idiots guide I can follow again, but I seem to remember only choosing Freesat & a Yorkshire region but it's all a bit foggy.

    I'll be honest I used to use the box for stuff we're not allowed to discuss on here, but haven't for quite a few years, it's only been Freesat but back then I understood what I was doing but not anymore.

  4. #4
    abu baniaz's Avatar
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    OK, so you are using AutoBouquetsMaker (ABM). Upload your debug log that shows ABM details. Make sure you don't have any IPTV, password or MAC details in the log.

    See this thread:
    https://www.world-of-satellite.com/s...port-questions

  5. #5

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    Thank you for your help, I was looking last night & I think I may have solved it, I'm unsure how it got changed but in the ABM (I think) there is an option to choose your region, ours was set to BBC North ITV Tyne Tees, I've now made this BBC North ITV E Yorks & Lincs. Sorry if the questions are dumb, but I just have the box setup & then rarely touch it, it's purely used for Freesat & nothing else, if it ever dies I'll replace it with a more user friendly box.

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