sound problem after update to 015

**bellejt** · 10-02-20, 12:31

updated to latest version and sound problems on severaal channels.Have to choose NAR for getting sound working on channels.Settings stayed the same as on 5.3.013 .With that image all is working fine.

**twol** · 10-02-20, 13:47

What have you set up in menu/setup/audo & video/settings???
Sounds like you need AC3 downmix?

**bellejt** · 10-02-20, 16:01

tried that to.Did not work.Gone back to 013 and al is fine again.Will wait till next update. That problem has been noticed in earlyer updates to and was resorted then.

**ccs** · 10-02-20, 16:15

… sounds a bit familiar....

https://www.world-of-satellite.com/s...l=1#post469836

**lincsat** · 10-02-20, 17:01

Any particular package/channels? I've tried a few UK channels on both Cable and 28e with no issues using a Vu+ Ultimo4K

**bellejt** · 10-02-20, 17:46

28e and several channels but had it mostly on ITV HD .The SD version was fine. Went back to .013 and stay on that for now.Will see with next update as it was also repaired in the past with update in link.

**lincsat** · 11-02-20, 13:37

I've just gone through every ITV HD including UTV and STV on my Ultimo4K and they are all good here.

**Joe_90** · 11-02-20, 17:21

Originally Posted by bellejt

28e and several channels but had it mostly on ITV HD .The SD version was fine. Went back to .013 and stay on that for now.Will see with next update as it was also repaired in the past with update in link.

Turn on debug logs and provide the log here. You had the same issue before (post #4 by @ccs). What resolved it that time?

**bellejt** · 11-02-20, 19:45

the updat from version 24 to version 27 resolved it. No time now to go back tot new image and test

**Joe_90** · 11-02-20, 20:39

Originally Posted by bellejt

the updat from version 24 to version 27 resolved it. No time now to go back tot new image and test

Turn on logs and attach them, though. No logs - no investigation

**bellejt** · 14-02-20, 17:35

updated from 013 to latest 016 and problem gone.

**Joe_90** · 14-02-20, 17:42

... and without logs we'll never know why

**ccs** · 14-02-20, 17:44

What drivers are you using?

Menu/Information/About

**bellejt** · 14-02-20, 17:58

standard configuration.No specific skin or anything. Problem is solved after update just like some time ago. If nobody else had problems it must have been on my side or nobody boddered to open a topic.

**bellejt** · 16-02-20, 16:49

today again sound only working on narrated mpeg.AC3 not working again on BBC HD.Gone back to 013. I will try a fresh flash to see if problem is still there.

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