Plugins no internet connection

[BenEadir]

Threads should be issue specific and titled appropriate to the problem. Helps other people searching for similar problem


Please see these threads
https://www.world-of-satellite.com/s...ade-to-5-0-029

https://www.world-of-satellite.com/s...ection-Problem

Thanks Abu Baniaz, I read both of those threads and because I don't know much about networking/routers/firewalls etc and am just a regular user my understanding from the threads is that the LAN connections are actually fine and the boxes are in fact connected to the internet but due to how the box/Vix checks for internet access (via Googles 8.8.8.8 DNS?) if that check is not successful the Vix Firmware behaves as though an internet connection doesn't exist and prevents the box from connecting to the internet to download plugins or to update firmware etc.

Am I close to correct?

[BenEadir]

This is the commit
https://github.com/OpenViX/enigma2/c...0dde2df109aa39

This is the change history of the file
https://github.com/OpenViX/enigma2/c...UpdateCheck.py

That info means zero to me I'm afraid :-(

[BenEadir]

That looks fine to me - so thats probably blown my network knowledge

The only thing which (intuitively) looks potentially incorrect is that the Gateway and Primary DNS addresses are both the same i.e. 192.168.1.1. Could that be causing some sort of loop and/or preventing the Vix firmware from doing it's internet connection test?

[bellejt]

same settings here and no problem.The DNS is set to the modem /router so that one should be doing the translation.

[abu baniaz]

Thanks Abu Baniaz, I read both of those threads and because I don't know much about networking/routers/firewalls etc and am just a regular user my understanding from the threads is that the LAN connections are actually fine and the boxes are in fact connected to the internet but due to how the box/Vix checks for internet access (via Googles 8.8.8.8 DNS?) if that check is not successful the Vix Firmware behaves as though an internet connection doesn't exist and prevents the box from connecting to the internet to download plugins or to update firmware etc.

Am I close to correct?

Spot on actually.

Can you do the ping test on the box please?

On the box do a ping to 8.8.8.8

[BenEadir]

Spot on actually.

Can you do the ping test on the box please?

Apologies but how do I do that? I can't find a ping test option in the network, system or utility menu's

[bellejt]

maybe try to set second dns to 8.8.8.8 .Then accessing with pings to internet will bypass your modem/router

[BenEadir]

maybe try to set second dns to 8.8.8.8 .Then accessing with pings to internet will bypass your modem/router

I did try various ways to manually set the DNS via the network wizard and via any manual settings I could see but couldn't find any way to do it.

[cactikid]

Might need to be tackled a different way.

https://www.wikihow.com/Ping-an-IP-Address

[abu baniaz]

Use Putty and after you are logged in type
ping 8.8.8.8

There is a guide to issuing commands in my signature.

[BenEadir]

Use Putty and after you are logged in type
ping 8.8.8.8

There is a guide to issuing commands in my signature.

Thanks for your patients Abu, I appreciate it.

So I downloaded Putty and launched it using the box IP address of 192.168.1.130. I then pinged 8.8.8.8 but it failed with the error message in the screenshot below.

[abu baniaz]

OK, thanks. Did you actually connect to the box and log on? It doesn't seem like it.

My one is as below: (Ignore that it says OpenPLI)

openpli develop gbue4k

gbue4k login: root
root@gbue4k:~# ping 8.8.8.8
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: seq=0 ttl=54 time=23.325 ms
64 bytes from 8.8.8.8: seq=1 ttl=54 time=15.299 ms
64 bytes from 8.8.8.8: seq=2 ttl=54 time=12.060 ms
64 bytes from 8.8.8.8: seq=3 ttl=54 time=11.730 ms
64 bytes from 8.8.8.8: seq=4 ttl=54 time=13.904 ms
64 bytes from 8.8.8.8: seq=5 ttl=54 time=13.446 ms
64 bytes from 8.8.8.8: seq=6 ttl=54 time=13.353 ms
64 bytes from 8.8.8.8: seq=7 ttl=54 time=13.260 ms
64 bytes from 8.8.8.8: seq=8 ttl=54 time=15.058 ms
64 bytes from 8.8.8.8: seq=9 ttl=54 time=13.450 ms
64 bytes from 8.8.8.8: seq=10 ttl=54 time=11.614 ms
64 bytes from 8.8.8.8: seq=11 ttl=54 time=21.889 ms
^C
--- 8.8.8.8 ping statistics ---
12 packets transmitted, 12 packets received, 0% packet loss
round-trip min/avg/max = 11.614/14.865/23.325 ms
root@gbue4k:~#

[twol]

What happens if you bring up the command prompt on your windows pc and type ping 8.8.8.8

[dsayers]

I don't think you've ticked telnet in putty

Main screen.jpg

[BenEadir]

What happens if you bring up the command prompt on your windows pc and type ping 8.8.8.8

I get "request timed out"