Results 1 to 5 of 5

Thread: Tuner problems

  1. #1
    Member

    Join Date
    Nov 2016
    Posts
    49
    Thanks
    16
    Thanked 1 Time in 1 Post

    Tuner problems

    I seem to be getting "tuner" problems where sometimes no tuner signal is found on any channel I select. It seems OK then suddenly starts to get the problem no matter which channel I select. At first I thought one of the three tuners was maybe faulty (three terrestrial only DVB-C/T2) because when it was recording using tuners A & C, selecting anything else tried to use tuner B and failed. However, I have disabled all the tuners and then enabled one at a time and they each seem to work.

    Thinking it was the software (5.2.034) I went back to 5.2.030 - still the same problem. Is it likely to be the software and so should I go back to an even earlier version? Could it be hardware?

    Thanks in advance for any suggestions.

  2. #2
    Forum Supporter
    Donated Member


    Join Date
    Jun 2010
    Posts
    2,160
    Thanks
    715
    Thanked 286 Times in 266 Posts
    Are you rechecking signal finder to see if any are down due to a loose cable connection.
    Recordings on A and C work but B has a fault so would be checking that tuner connection.

  3. #3
    Member

    Join Date
    Nov 2016
    Posts
    49
    Thanks
    16
    Thanked 1 Time in 1 Post
    Thanks for the reply.

    I am pretty certain it isn't a tuner problem or the connections. The tuners are daisy chained so a bad connection to B would also affect C. Also, I individually enabled them to force using specific tuners to check they all worked.

    I have done a bit more diagnosis this morning and decided the problem occurs when recording on two tuners. When you then try to watch (or record) something that requires the third, I get "tune failed". The test I did this morning used tuners A & B for recording and failed when it tried to use C. It didn't use to be like that so I need to find out which version I installed in early march when I updated from version 4 and go back to it. When I did that I set off 11 recordings simultaneously to check everything was OK with no problems.

    I have downloaded the latest version 5.2.039 and it still has the problem.

  4. #4
    Member

    Join Date
    Nov 2016
    Posts
    49
    Thanks
    16
    Thanked 1 Time in 1 Post
    I have just checked and it was 5.2.030 that I downloaded and installed at the beginning of March which is strange because I tried that last night. I need to re-check what I did and try again. One question - you can restore a "backup" from the ViX menu or flash it from the "image manager" under the Vix menu. What is the difference?

  5. #5
    Member

    Join Date
    Nov 2016
    Posts
    49
    Thanks
    16
    Thanked 1 Time in 1 Post
    I think I have solved the problem. I re-flashed 5.2.030 using the image manager and restored my current settings (I ended up running 5.2.039). It works fine now. I started 3 recordings making sure they used separate tuners and it was all fine - no "tune failed". I think a bug has crept in after 5.2.030 that causes the problem. It is certainly there on 5.2.034 and 5.2.039

  6. The Following User Says Thank You to keith1200rs For This Useful Post:

    cactikid (26-04-19)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
This website uses cookies
We use cookies to store session information to facilitate remembering your login information, to allow you to save website preferences, to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.