DVB-C/T Tuner not showing

[Kataryno]

Hello all,

Recently i bought this box with DVB-C/T tuner to replace my dead Vu Solo SE.

I flashed it normally with latest openVix but no tuner is appearing under Configuration/Tuner.

It's necessary to install some plugins to this tuner be recognized? Under Solo i never did anything and always recognized both DVB-C and DVB-S tuners that i had.

I cannot say if under original firmware the problem is the same because the first thing I did was install Openvix and Gigablue website downloads page is down.

Attach i put the crash log when i click close on tuner configuration.


Thanks in advance for any help.

[Andy_Hazza]

Flash with the latest image 5.2.034 and you should be ok.


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[Kataryno]

Thanks for the answer but:

OpenViX Enigma2 Crashlog

Crashdate = Wed Mar 27 19:29:50 2019

Creator = OpenViX
Version = 5.2
Build = 034
Dev = 001

(...)

A little update. I find the original firmware on some other place and the tuner still did not appear. I used as well some other custom firmware from other teams and with the same result.

Probably something wrong with hardware of the box...

[cactikid]

Have you reflashed like Andy has said?
Might you be able to remove and reseat tuner in another slot?

[abu baniaz]

Probably not a hardware fault. The crash is in satconfig.py

Which other images have you tried?

[Kataryno]

Have you reflashed like Andy has said?
Might you be able to remove and reseat tuner in another slot?

The first version that I tried was de latest openvix...

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[Kataryno]

Probably not a hardware fault. The crash is in satconfig.py

Which other images have you tried?

I tried:
Openpli
Openatv
Team blue
Factory image from Gigablue

In none of them no tuner is found.

That crash happens when I click close on tuner selection menu (empty). If I click exit to go back, no crash happens

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[abu baniaz]

Might be combination of two issues. Have you contacted the seller?

[Kataryno]

Might be combination of two issues. Have you contacted the seller?

Yes he told me to install one image from TeamBlue. I think I already tested that version but not sure. Already tested so many images that I'm not sure what version of team blue I used. Nevertheless I will try that version and after give feedback.



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[abu baniaz]

You have discovered a bug, receiver crashes when pressing OK in tuner configuration when no tuners are found. I could replicate issue on another receiver.

[Kataryno]

You have discovered a bug, receiver crashes when pressing OK in tuner configuration when no tuners are found. I could replicate issue on another receiver.

And in fact is a bug not exclusive from Vix, because the behavior and crash is the same on openpli and openatv.

So the tuner is absent for the box. Something wrong with it. I need in fact to solve out with the seller.

Thanks for your help.

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