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Thread: Help please

  1. #1

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    Help please

    Gigablue hd ultra ue
    I have usb flashed the latest vix image but once you reboot and it gets 25% loaded the screen goes off and the tv says no source. Reflash with gigablue firmware no problem. Reflash with open atv again no problem. Tried several times and always get the same result.
    Any ideas

  2. #2
    twol's Avatar
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    Find the ip address.
    Use a telnet session e.g. putty:-login to the receiver (root no password
    Enter init 4 (that a space between)
    Enter enigma2 and see what is in the log.
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
    ------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using Legacy ports on multiswitches
    Zgemma H9 C/S into Giga4K

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    abu baniaz's Avatar
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    Help please

    How are you flashing? Image Manager or USB?

    Can you state image number instead of "latest" please? I'll try same version as you.

  4. #4

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    Thanks will try

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    abu baniaz's Avatar
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    Help please

    Sorry, I misread the receiver name. I have a different GigaBlue.

    Can you please try to run Enigma2 in console mode as per Twol post. There is a guide to commands in my signature if you need it.

    Most probably the AV hacks/options need tweaking again

  7. #7

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    tried the putty login and with init 4 the box crashed.

    I can telnet into the box using FileZilla where do I find the logs please

    Thanks

  8. #8
    twol's Avatar
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    how do you know it crashed?
    init 4 just stops the box, so would not crash the box. ..... then you should probably wait 30 secs and then enter enigma2 ... then you should see the log on your PC in putty
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
    ------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using Legacy ports on multiswitches
    Zgemma H9 C/S into Giga4K

  9. #9

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    Question log attached

    Gigabluehdue_log.txt

    thanks for the help this is driving me nuts

  10. #10
    twol's Avatar
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    The log doesn‘t show any failures, but I am not sure you have any services /bouquets setup, so its just sitting there waiting for you to do something.
    When you usb flashed did you go through the complete wizard or did you do a settings restore from a previous settings backup???
    If the former did you then do a transponder scan?
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
    ------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using Legacy ports on multiswitches
    Zgemma H9 C/S into Giga4K

  11. #11

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    Did a full setup no restore as this problem started after a couch update. Did a satellite scan. Installed softcam. Rebooted and imported cccam line. Got sound but no picture then after another 20 to 30 minutes picture went off completely

  12. #12
    twol's Avatar
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    The last scan (628 entries in Bouquet userbouquet.LastScanned.tv) is surprising if that is for 28.2E?
    What happens if you switch to a FTA channel???
    Can you post your AV settings? menu/setup/AV/settings
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
    ------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using Legacy ports on multiswitches
    Zgemma H9 C/S into Giga4K

  13. #13

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    Scan was for where it was parked at hispasat. I will post the av settings when I get home

  14. #14

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    Just realised i cant see the settings. No picture

  15. #15
    twol's Avatar
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    What happens if you go in through the web interface???
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
    ------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using Legacy ports on multiswitches
    Zgemma H9 C/S into Giga4K

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