This post is not asking for help but is basically to praise Logitech for the support they are giving me with Vu+ remote code problems being experienced using their Harmony One remote.
Problems arose because both the Duo2 and Solo2 were on code set 2. Changes to the code setting for the Solo2 gave consistent problems using the Harmony One, particularly with the navigator buttons. I finally settled on code group 1 but relearning the codes, using all possioble techniques, did not help. And the same problems occurred with another Harmony One remote I have so it was obviously not a hardware problem.
I had to contact Logitech several times but they finally took the problem up seriously and this morning forwarded a revised Solo 2 setup that did fix the navigator button problems (which were that one button press worked fine but subsequent use of the same button caused the cursor to jump many spaces). Other problems remain which I'm confident they will fix.
All rather odd because the Vu+ remote works fine with code set 1 but transferring those codes to a Harmony remote did not completely work for all functions. So I'm unsure if the problem is basically a Vu+ code problem or a programmable remote problem. I suspect there is something unusual with the Vu+ codes because I transferred to a Harmony One from a URC Aeros remote some time ago as the Aeros (850) was unable to "learn" the Vu+ codes correctly.
At one stage I looked at buying another remote but there was nothing out there that suited me. Most of the newer remotes have dispensed with number the buttons I require for file skipping so they are out. And the functions to control other house appliances do not interest me. All I need is a basic home theatre remote controller, able to handle 6 or more inputs, has macro provisions and a backlight + the number buttons - the Harmony One fills that bill perfectly, if only it could properly handle the extra Vu+ code set. Hopefully it soon will.