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View Entry Info: Remote Issue

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Possible Bug
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5.1.031
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Thread: Remote Issue

  1. #1

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    Remote Issue

    Hi All,

    Seem to have an issue with the RC on the Uno4KSE box with Vix 5.1.031 image.
    If remote hasnt been used in a few hours it doesn't seem to respond to any key strokes.
    It takes about 1min of pressing any keys for it to wake up. It then starts working perfectly.

    Anyone else noticed this or have an idea of whats causing it?

  2. #2
    Ashley69's Avatar
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    Have you tried new batteries?
    Octagon SF8008 4K, VU+Duo 2..
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  3. #3
    Sicilian's Avatar
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    Have you installed picons? If so where have you stored them?
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  4. #4

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    Quote Originally Posted by Ashley69 View Post
    Have you tried new batteries?
    No not yet, will see if it helps.

  5. #5

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    Quote Originally Posted by Sicilian View Post
    Have you installed picons? If so where have you stored them?
    Yes I have, I originally put them on the hdd, but then I put them on the Flash memory. If they are still on hdd would that cause an issue?

  6. #6
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    Quote Originally Posted by pjhpjh79 View Post
    Yes I have, I originally put them on the hdd, but then I put them on the Flash memory. If they are still on hdd would that cause an issue?
    Yeah it can cause issues being on the HDD. Flash memory is more than adequate with your receiver you have and the best place to store them imo. Just make sure your are storing your EPG data to your HDD.


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    Quote Originally Posted by Andy_Hazza View Post
    Yeah it can cause issues being on the HDD. Flash memory is more than adequate with your receiver you have and the best place to store them imo. Just make sure your are storing your EPG data to your HDD.


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    Ok thanks for the info,

    I'll check it and make sure.

  8. #8
    Sicilian's Avatar
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    Personally I store them on USB, so if ever re-flash they remain intact.

    If you still have an issue after removing them I'd USB re-flash and setup bit by bit. Possible that something you've setup is causing a slow down.
    D I S C L A I M E R

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  9. #9

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    Update:
    I've moved the Picons to the Flash memory. Changed Remote Batteries. Made sure EPG is on the HDD.

    When the TV is off, the remote seems to work fine and the Box picks up the Keystrokes. However, when the TV is then turned on this seems to stop the remote from working for around 2 mins. Then after that it works fine.

    So I'm not sure why turning the TV on would interfere with the Remote.

    I'm going to try swapping the HDMI cable.
    Then as it's only connected to a test TV, I'll move it onto my main TV and see if that has any effect on the issue.

  10. #10
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    Just to repeat previous advice, with slight variation:
    Make an image backup so you can flash it back afterwards.

    Flash latest image by USB
    Do not restore anything
    Do not install anything
    Do not change any settings apart from tuner configuration. Especially HDMI CEC settings.

    Does the problem exist at this stage?

    If not, change one setting at a time and check for problem. You can identify the setting responsible by this metod.


    Then your usual plugins one at a time and check for problem. You can identify problematic plugin if this is the cause.

  11. The Following User Says Thank You to abu baniaz For This Useful Post:

    pjhpjh79 (23-07-18)

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    Hi,
    in this case you have either a Plasma or an old LCD (not LED) TV. This is a know effect that they might interfere with IR remotes during their warmup phase. Sometimes it makes things better if you reduce back light of the TV, just wait 5-10 minutes or buy a new TV:-)

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  13. The Following 2 Users Say Thank You to Trial For This Useful Post:

    abu baniaz (23-07-18),pjhpjh79 (23-07-18)

  14. #12
    TK4|2|1's Avatar
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    Quote Originally Posted by Trial View Post
    Hi,
    in this case you have either a Plasma or an old LCD (not LED) TV. This is a know effect that they might interfere with IR remotes during their warmup phase. Sometimes it makes things better if you reduce back light of the TV, just wait 5-10 minutes or buy a new TV:-)

    ciao
    Yup this. I have a tv in my bedroom that does this. Give it a minute, works fine. Also energy light bulbs can cause the same issue sometimes.

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    pjhpjh79 (23-07-18)

  16. #13

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    Quote Originally Posted by TK4|2|1 View Post
    Yup this. I have a tv in my bedroom that does this. Give it a minute, works fine. Also energy light bulbs can cause the same issue sometimes.
    Yes It is an old LCD TV. I'm only using it for setting up the box and testing before using the box on my main TV.

  17. #14

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    Quote Originally Posted by abu baniaz View Post
    Just to repeat previous advice, with slight variation:
    Make an image backup so you can flash it back afterwards.

    Flash latest image by USB
    Do not restore anything
    Do not install anything
    Do not change any settings apart from tuner configuration. Especially HDMI CEC settings.

    Does the problem exist at this stage?

    If not, change one setting at a time and check for problem. You can identify the setting responsible by this metod.


    Then your usual plugins one at a time and check for problem. You can identify problematic plugin if this is the cause.
    I Will be reflashing the Box later on tonight and as you say check it step by step.

  18. #15
    TK4|2|1's Avatar
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    Quote Originally Posted by pjhpjh79 View Post
    I Will be reflashing the Box later on tonight and as you say check it step by step.
    Why bother, it’s your tv creating infra red radiation.


    Sent from my iPad using Tapatalk

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