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Thread: Ultimo4K Display Issues

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    Ultimo4K Display Issues

    Recently purchased Ultimo 4K, running OpenViX 5.1.030 (2018-06-25), also tried 5.1.031 but same problem, display output is set to 2160p - 50hz, as you can see from the screen photo I am getting a strange pixelation. This develops after approx 45 mins of viewing the same source, if I select Menu and then exit back to the programme pixelation goes but comes back in 5 mins or so, if I change channel pixelation problem goes away but comes back in 5 or so mins. I have reflashed the box & same issue occurs. Tried different HDMI leads and problem is the same. My TV is a Samsung UE40MU6400 and any changes in the TV display settings make no difference to the problem, neither does moving the HDMI lead into different inputs.

    Anyone have any ideas.........................Spevs............... .IMG_20180718_201934977.jpg
    Last edited by spevs; 18-07-18 at 21:30.

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    I might be talking crap but are special hdmi cables needed for 4k content?

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    I am using a HDMI 2.0b 2160p 4k UHD TV Braided High Speed Cable Lead Gold 2m

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    That sounds ok as its says High speed.

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    I really don't think it is the HDMI cable, I am wondering if I have a hardware issue on the new box.

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    Andy_Hazza's Avatar
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    Channel pixelation problems, to me anyhow points to a signal issue, I would look at the cabling from either A/ If cable/virgin etc or B/ if Satellite etc


    Sent from my iPhone using Tapatalk
    Vu+ Ultimo 4K with 3TB HDD, Dual FBC (Sat) tuners, 1x Twin Hybrid DVB-C/T/T2 tuner
    Vu+ Solo 4K with 1TB HDD, Dual FBC (Sat) tuners, 1x Hybrid DVB-C/T/T2 tuner
    Vu+ Solo 2 with 1TB HDD 'White Edition', 2x DVB-S2 tuners
    Mut@nt HD2400 with 1TB HDD, 4x DVB-S2 tuners
    Fixed 28.2E Technomate 65cm Mesh Satellite Dish with Inverto Unicable II/JESS LNB and Inverto Unicable Splitter
    Fixed 28.2E Sky Zone 1 45cm Satellite Dish with Octo LNB
    (All receivers installed with the latest Dev build)

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    If I use my old Solo2 instead of the new Ultimo with all the same cabling inputs etc I get no issues, when I 1st had the Ultimo this problem did not seem to be there and started after about a week. Why do you think it takes about 45 min to 1 hour to show itself and if I selct Menu or switch channels it goes temporarily.

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    twol's Avatar
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    Quote Originally Posted by spevs View Post
    If I use my old Solo2 instead of the new Ultimo with all the same cabling inputs etc I get no issues, when I 1st had the Ultimo this problem did not seem to be there and started after about a week. Why do you think it takes about 45 min to 1 hour to show itself and if I selct Menu or switch channels it goes temporarily.
    Well one is a 1080P receiver and one is a 4K receiver...... I agree with Andy but if you are running in 4K mode then you cannot rule out the TV

    Have you tried 1080P??? Do you get the same issue?
    I would also turn off ALL the Samsung tweaks like motion control etc and see what happens.
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
    ------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using Legacy ports on multiswitches
    Zgemma H9 C/S into Giga4K

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    I will try the Ultimo in 1080p, but I don't see that it is a signal issue, because if I use BBC Iplayer in 4K I dont get the problem, nor do I get the problem if I play 4K material from a pen drive on the TV, also if play a HD recording of say the World Cup Final on the BBC the lines of pixels appears after about 45 mins, however, if I fast forward the recording to say 30 mins into the game the pixelation appars again after 45 mins but the game is at 75 mins and not 45 mins which suggests to me it is not the signal but a problem with the graphics output in 4K mode on the Ultimo.
    Last edited by spevs; 19-07-18 at 17:46.

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    So that to me points to your dish/cabling/f-connectors etc. I would disable one tuner and test, then enable and disable the other tuner etc and test and see what results you get.


    Sent from my iPhone using Tapatalk
    Vu+ Ultimo 4K with 3TB HDD, Dual FBC (Sat) tuners, 1x Twin Hybrid DVB-C/T/T2 tuner
    Vu+ Solo 4K with 1TB HDD, Dual FBC (Sat) tuners, 1x Hybrid DVB-C/T/T2 tuner
    Vu+ Solo 2 with 1TB HDD 'White Edition', 2x DVB-S2 tuners
    Mut@nt HD2400 with 1TB HDD, 4x DVB-S2 tuners
    Fixed 28.2E Technomate 65cm Mesh Satellite Dish with Inverto Unicable II/JESS LNB and Inverto Unicable Splitter
    Fixed 28.2E Sky Zone 1 45cm Satellite Dish with Octo LNB
    (All receivers installed with the latest Dev build)

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    ccs's Avatar
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    Quote Originally Posted by Andy_Hazza View Post
    So that to me points to your dish/cabling/f-connectors etc. I would disable one tuner and test, then enable and disable the other tuner etc and test and see what results you get.
    If it happens on a recording, at different times depending on when you start playback, then surely the dish/cabling etc has nothing to do with the problem.

  13. #12

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    That's exactly why I believe the issue is with the Ultimo Video Out

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    twol's Avatar
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    Quote Originally Posted by spevs View Post
    I will try the Ultimo in 1080p, but I don't see that it is a signal issue, because if I use BBC Iplayer in 4K I dont get the problem, nor do I get the problem if I play 4K material from a pen drive on the TV, also if play a HD recording of say the World Cup Final on the BBC the lines of pixels appears after about 45 mins, however, if I fast forward the recording to say 30 mins into the game the pixelation appars again after 45 mins but the game is at 75 mins and not 45 mins which suggests to me it is not the signal but a problem with the graphics output in 4K mode on the Ultimo.
    You are comparing Apples, Pears and Oranges.
    Just because they say 4K doesn’t mean they are sending the same 4K content to the TV.
    You cannot say its down to the Vu+ just because thats when the issue started because before then you were driving the TV in 1080p.
    Don‘t jumpt to conclusions and try some of the suggestions 1st.
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
    ------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using Legacy ports on multiswitches
    Zgemma H9 C/S into Giga4K

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    Also check you are not trying to push a format your tv does not deal with (8bit, 10bit, 12bit, hdmi-colordepth) and Colourspace (YCbCr444, 420, 222, RGB).

    You will need to check the specs of your tv to findout what panel it has, if you are pushing 12bit colourdepth to an 8bit panel for example then you are sure to have issues.


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  17. #15
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    Quote Originally Posted by Ev0 View Post
    Also check you are not trying to push a format your tv does not deal with (8bit, 10bit, 12bit, hdmi-colordepth) and Colourspace (YCbCr444, 420, 222, RGB).

    You will need to check the specs of your tv to findout what panel it has, if you are pushing 12bit colourdepth to an 8bit panel for example then you are sure to have issues.
    Absolutely correct, unfortunately the marketing departments of outfits like Samsung are not very good at explaining any limitations, they just want the „customers“ money.
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
    ------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using Legacy ports on multiswitches
    Zgemma H9 C/S into Giga4K

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    spevs (24-07-18)

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