5.1 024, Gigablue Quad +, Black screen

[roadrunner08]

just updated to latest vix image and i now have a black screen on all channels

i can hear the sound and see menus just everything is blackscreen, ie cable sat, iptv and even recordings,

any advice on how to fix

thanks

box is a gigablue HD quad plus

[Sicilian]

Have you tried a complete fresh flash and new setup with no restore of settings?

I've updated GB UHD Ultra UE 4K today with no issues and a number of other receivers.

[roadrunner08]

will try that when i have a bit more spare time, i just reverted back to a back up i had from feb for now to get it all running again

will update the post with findings once ive done it

[Willo3092]

Mine is the same after a software update. I watched a recording and on exit, the mini tv was working but the skin was black with no menu.
Could still see the menu on the receiver display though. I'll try one of the default skins.

[tyl3r]

Same problem here. Gigablue Quad Plus with 4 x DVB-S tuners.

Problem appeared for me when performing online update from 5.1.021 to 5.1.027. Tried a flash with 5.1.027 with settings and also flash of 5.1.027 without settings – all give same results of black video image with sound. Ie. Menus and other good stuff all visible but when trying to watch either a pre-recorded programme or live dvb-s then screen (or preview) is black but with sound.

My results are consistent with OP that reports this happening at 5.1.024.

Any suggestions how to resolve this most gratefully received.

[abu baniaz]

Can GB quad plus owners please re-confirm issue starts with 5.1 024. You can do this by flashing 5.1 022 (Don't worry about 5.1 023). Do not install anything that depends on Enigma2, this includes things like ABM. Doing so will cause Enigma2 to update which messes up the test.

This is will help track issue down.

Also, what chipset/CPU does it use?


Note to self:
5.1 022 Release 23/03/2018
5.1 024 Release 08/04/2018


Driver updates
30/03/2018
https://github.com/oe-alliance/oe-al...fd6d25348a3217

  [GigaBlue] update drivers gb7356, gb73625, gb7362, gb7358     
 - Fix refreshrate multi
 - Fix videomode proc when read it
 - Fix zoomrate proc
 - Fix pip position if osd position is set
 - Fix fb accel blit
 - Fix LCD color bit order from rgb565 to bgr565

<About LCD bit order>
 - Remove workaround code "color bit order" for above models in lcd.cpp or remove LCD_COLOR_BITORDER_RGB565 in configure.ac

03 April 2018
https://github.com/oe-alliance/oe-al...fd6d25348a3217

  [GigaBlue] gb7356, gb73625, gb7362, gb7358 update drivers     
 - Fix dual pnp tuners
 - Improve snr/agc and ber(if available) value

[magnumkhan]

Hi!

Last version that had video for my Gigablue Quad Plus was OpenViX 5.1.022 (2018-03-23).
Any newer version after that has no video, not even old recordings.

Cheers
The Khan

[leshay]

Hi
Gigablue Quad Plus here, running on version 5.1.24 and no issues (been on this version since it was released).

[abu baniaz]

@Leshay, what video output settings are you using please? Screenshot might be best

[leshay]

Hi
Here is the requested image

[Gaborroos305]

GigaBlue Ultra UE:

i have the same error i reverted back to
Software
Systeem OE: OE-Alliance 4.1
Firmware versie: OpenViX 5.1.012 (2018-01-18)
Kernel versie / stuurprogramma datum: 4.8.3 / 20170726

and this version is running ok for me.
hope someone can find the issue so i can update without worries

[tyl3r]

@abu: Using available images, problem does appear between 5.1.022 and 5.1.024. My video settings 1080p 50Hz but didn't seem to make any difference changing these before I started flashing (did that kind of thing before posting). My Gigablue Quad Plus reports chipset as BCM7356.

[Gaborroos305]

any solution available?

[Andy_Hazza]

Sent from my iPhone using Tapatalk

[abu baniaz]

For people with the issues, which TV model are you using? Are you able to test with another TV?

Do you have a problem with TeamBlue or OpenATV images newer than the driver dates?