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Thread: Box enters standby mode randomly and refuses to power back up.

  1. #1

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    Box enters standby mode randomly and refuses to power back up.

    Hi there,

    I've had this box for a few months and think its great, very quick.

    The problem I have been having with it is that the box seems to randomly go into standby mode and locks up, refusing the power back up without turning the power off / on. I am at a bit of a loss with it and begining the think there is a hardware fault.

    Has anybody experienced anything similar and would anybody be able to assit me in narrowing down the issue?

    Many Thanks,

    Ben

  2. #2
    twol's Avatar
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    Which Image?, version? debug logs????
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> DUR-Line DCR 5-1-8-L4 Multiswitch to 1.5M dish(28.2E)
    ------------------> Spaun SUS 5581/33 NFA Multiswitch to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using Legacy ports on multiswitches
    Zgemma H9 C/S into Giga4K

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    Are you using hdmi cec?

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    Hi,

    Using latest VIX image. HDMI Cec is disabled.

    Tbh I think I may have isolated the issue. There was a rather poorly designed fused 2 pin to 3 pin adapter supplied with the box that feels a bit wobbly/loose. I have just replaced it with another, better fitting adapter and all seems to be opperating fine. I will monitor over the next few days to see if it remains stable.

    Thanks

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    Quote Originally Posted by brobins View Post
    Hi,

    Using latest VIX image. HDMI Cec is disabled.

    Tbh I think I may have isolated the issue. There was a rather poorly designed fused 2 pin to 3 pin adapter supplied with the box that feels a bit wobbly/loose. I have just replaced it with another, better fitting adapter and all seems to be opperating fine. I will monitor over the next few days to see if it remains stable.

    Thanks
    Ok so that didnt really help. Same thing happened with the better fitting power adapter.
    Enigma2_debug_2017-11-16_12-26-33.log
    I have attached the latest debug log, any help would be much appreciated.

    Thanks

  6. #6
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    It looks like you're storing your epg.dat file to internal flash, which is bound to cause problems.

    Store it on the hdd.

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    Quote Originally Posted by ccs View Post
    It looks like you're storing your epg.dat file to internal flash, which is bound to cause problems.

    Store it on the hdd.
    Ah thanks, just sorted that and saving to the HDD.

    Literally just crashed again this minute, here is the crash log.

    Enigma2_crash_2017-11-16_15-19-18.log

    Thanks

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    ccs's Avatar
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    The original epg.dat had probably got corrupted, so moving it to the hdd won't have fixed everything.

    You'll need to delete the epg - search the forum for the best way.

    eg http://www.world-of-satellite.com/sh...890-Remove-EPG

    (menu details may have changed recently.)
    Last edited by ccs; 16-11-17 at 16:31.

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    Quote Originally Posted by ccs View Post
    The original epg.dat had probably got corrupted, so moving it to the hdd won't have fixed everything.

    You'll need to delete the epg - search the forum for the best way.

    eg http://www.world-of-satellite.com/sh...890-Remove-EPG

    (menu details may have changed recently.)
    I have done this. Will monitor it.

    Thanks

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    I noticed a few other things yesterday that were potentially causing the crashes. There were several mount points in fstab that were no longer available and they were all trying to mount to the same place i.e. /media/hdd/ that cant have been a good thing. I removed the obsolete lines and along with moving the epg so far so good. The box has not crashed since but I will continue to monitor things.

    I no longer believe this to be due to a hardware fault or faulty adapter.

    Thanks for all the help so far.

  11. #11
    adm's Avatar
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    Have you got any power timers set to put the box into standby at a set time of day or after not using the remote for a certain period? One of my power timers automatically switches the box into standby if I don't use the remote for 3 hours.
    Xtrend ET10K, 2 x satellite tuners 28.2 (Sky FTA), 2 x hybrid (UK Freeview), Zgemma H9S (satellite)

  12. #12

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    Quote Originally Posted by adm View Post
    Have you got any power timers set to put the box into standby at a set time of day or after not using the remote for a certain period? One of my power timers automatically switches the box into standby if I don't use the remote for 3 hours.
    Hi,

    Not unless they are setup by default?

    The issue I had is that the box was in a crashed state so needed manually rebooting. Seems to be working fine now touch wood.

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