need help with this box pls

[boodykaka]

I got the tm twin 4k this morning from WOS but it wont boot/turn on my tv is 4k ready, i noticed that the act green light does not light up when pressing the on/off button on the remote, however it light up when pressing the on/off button on the box for the period you press it, i paid for a 1tb hard-drive to be installed could this have something to do with it? i have opened a ticket on the site but was wondering if i am doing something wrong.
thanks

[john doe]

when you say not booting on. do you mean its not going to setup mode? or is there no picture. can you see splash screen

can you confirm that an image has been installed by WOS? and what image.

[boodykaka]

No pucture m8 wos installed latest openvix
Thanks

[john doe]

No pucture m8 wos installed latest openvix
Thanks

I know theres no picture, you mentioned this earlier. when you switch box on what actually happens? is the box hanging on splash screen? does it go into the image? or does t is just say booting ???? anychance you can take a picture and attached here

it maybe that you need to reflash it. sometime and on occasions the first flash doesn't work. a reflash sort it.

have you tried to see if you can ftp into box.

[boodykaka]

it does nothing m8 no splash screen its as if its not booting, can you flash it by powering it on?
thanks, there is power getting to it & i can hear the internal hd working just no display

[john doe]

it does nothing m8 no splash screen its as if its not booting, can you flash it by powering it on?
thanks

see link below in regards to flashing process

http://www.world-of-satellite.com/sh...ate-TM-Twin-4K

flashing image

http://www.openvix.co.uk/index.php/d...es/tm-twin-4k/

[boodykaka]

Never worked, its as if the box is in constant standby

tried 2 usb pens

[Andy_Hazza]

Try unplugging the hdd and booting up.


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[abu baniaz]

Is the HDMI lead fully inserted?
Are you able to test different HDMI lead?
Are you able to test different HDMI port on TV?
Does the receiver respond to remote pushes?
Is openwebif working? (Check router for IP address)

[boodykaka]

hdmi is fully inserted the cable is working on my android box the receiver does not respont to the remote
thanks

[john doe]

hdmi is fully inserted the cable is working on my android box the receiver does not respont to the remote
thanks

can you answer the questions that abu has posted (post 9). DO YOU HAVE AN IMAGE OF THE PICTURE ON TV TO ATTACH.

[boodykaka]

took the sata cable off the hd then tried but still the same

[boodykaka]

there is no picture on the tv there is no boot the green light does not come on

[boodykaka]

No ip address has been assigned by the router

[Andy_Hazza]

Can you use filezilla to login (ftp) into the receiver? You should be able to see the receiver in your Router Home Page if its connecting. But if the green light isn't on, it looks dead receiver to me, if you have done all the obvious checks.


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