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Thread: Internal Hardrive Potentially dead?

  1. #16
    ccs's Avatar
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    Quote Originally Posted by cactikid View Post
    did first post not state he lost his hdd?
    i was lucky and a reboot now sees the hdd.
    "No sound" and "sound back" suggested to me you were referring to an audio problem, which can be resolved by rebooting.

  2. #17

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    So no solutions then?

    Have to accept its dead and not knowing reasons how it happened or if box is faulty?

  3. #18
    ccs's Avatar
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    Who fitted the drive when you bought the last replacement?

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    I had a family member fit it for me as I was scared and worried that I could end up destroying it, not that it makes any difference now.

    It was mounted fine in the caddy. Only thing the screws were not in it as I didnt have the correct ones.

    Surely it didnt die because of not having screws in it?

    I can only think of the freezing issues with made me switch the box off and on on alot of occasions is the result of how both HDDs have died as I have no other explanation.

  5. #20

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    question now is if removing hdd from box will it still crash?

  6. #21
    ccs's Avatar
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    Quote Originally Posted by champs4life View Post
    I had a family member fit it for me as I was scared and worried that I could end up destroying it, not that it makes any difference now.

    It was mounted fine in the caddy. Only thing the screws were not in it as I didnt have the correct ones.

    Surely it didnt die because of not having screws in it?

    I can only think of the freezing issues with made me switch the box off and on on alot of occasions is the result of how both HDDs have died as I have no other explanation.
    Not mounting the drive securely with the correct screws won't have helped, and powering off lots of times isn't a good idea either.
    However, if the drive was not secured properly, it might be that the sata cable has worked loose over time, and just needs re-seating.
    You really need to get someone who understands what they're doing to take a look at the box.

  7. #22

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    Would the HDD still have moved even though it had not screws to tighten it? I am sure it was mounted properly.

    Powering off I know wasnt a good idea but had no other option with box crashing frequently.

    I still believe the HDD is done for, cant see how its not finished. I also believe the box is screwed as well. With the amount of problems it is not normal for any box. Its just my luck.

    Unfortunately I dont know anyone who could look into this issue. Me I am utterly useless and thick when its comes to anything advanced/technical.

  8. #23
    ccs's Avatar
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    Try giving WOS a ring and see what they say.

  9. #24
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    You need to produce Debug Logs Champs if you are having issues with your receiver. Its all speculation about is the box faulty, hdd dead or faulty, you seriously need to create a new post and upload logs with your issues, its the only way you will get to the root cause of your issues.


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  10. #25
    Rob van der Does's Avatar
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    And the only way to be sure about the status of the HDD is to carry out the simple procedure I posted earlier.

    Anyway: even without any technical skills opening the box and check if the connector on the HDD and also on the mainboard are fitted securely shouldn't be a problem.

    Question: you mentioned 'powering off' the box; how do you do that? If you just pull the plug without going to deep sleep via the menu this could certainly explain HDD getting faulty over time.

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    Quote Originally Posted by Andy_Hazza View Post
    You need to produce Debug Logs Champs if you are having issues with your receiver. Its all speculation about is the box faulty, hdd dead or faulty, you seriously need to create a new post and upload logs with your issues, its the only way you will get to the root cause of your issues.


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    But I am trying to figure out whats happened to the HDD, the box crashing hasnt happened for some days so thats not the big issue atm.

    I dont even know if the HDD is truly dead or faulty.

    I dont know how running debug logs is going to solve the issue if at all with the HDD.

  12. #27
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    Of course activating the debug logs won't solve anything, but they may help to shed some light.

    You keep repeating I can't do this and I can't do that; sorry to say, but that won't bring you far.....

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  13. #28

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    Quote Originally Posted by Rob van der Does View Post
    And the only way to be sure about the status of the HDD is to carry out the simple procedure I posted earlier.

    Anyway: even without any technical skills opening the box and check if the connector on the HDD and also on the mainboard are fitted securely shouldn't be a problem.

    Question: you mentioned 'powering off' the box; how do you do that? If you just pull the plug without going to deep sleep via the menu this could certainly explain HDD getting faulty over time.
    No offence Rob but how is that procedure simple and why you forcing me to use that procedure when I have no idea what it is and how to do it?

    The connector to the mainboard and connector on the HDD are fitting securely from what I can tell. It seems its secure in the caddy as well.

    I just switch from rear switch when box has crashed with ring at the top. There is no other safe way I can turn the box off.

    Honestly I doubt the HDD has become loose all of a sudden, it has to be faulty or most likely dead from the times I have turned the box off. There is no other explanation as to why the 2nd HDD has died after such a short period.

  14. #29

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    Quote Originally Posted by Rob van der Does View Post
    Of course activating the debug logs won't solve anything, but they may help to shed some light.

    You keep repeating I can't do this and I can't do that; sorry to say, but that won't bring you far.....
    So what do you want me to do then?

    Do all the procedures you mentioned without having any idea? Opened the box up and start messing it up even more?

    I am not technical in any shape or form.

    Whether that makes me stupid/thick not be able to do such things then so be it.

  15. #30
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    First activate the debug logs (and restart the box when done). After seeing faults send ut the log (attach to a post please).

    Help asked via PM will be ignored.
    The forum is there for help and all will benefit from your questions.
    NO CARD SHARING TALK WILL BE TOLERATED, LAN OR WAN, IN OPEN FORUM OR PM !

    English is not my native tongue.
    I apologise for all my grammar, spelling and idiom errors.

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