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Thread: Samsung Smart TV.

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    Blu-ray's Avatar
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    Samsung Smart TV.

    Hi, Have Samsung Smart tv after updating the smart hub I am unable to download any apps. The tv connects to the router but not to the Internet. Have been on to Samsung support for 2 days but still have same problem. Have 7/8 items all connected to the Internet ok and also have a second Samsung tv that connects and all apps are ok. !!!!!


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    Do a reset and retry
    Vix image (usually latest) - VU Solo 4K- WD 1TB INTERNAL HDD - DVB-T Freeview, trialling IPTV options

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    If its a bt hub try turn off the smart scan security. I had hub 5 and the smart scan did not let new wifi connections ie my amazon fire stick through to the internet.

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    Done a factory reset, it's not a bt hub it's Samsung smart hub built into tv.


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    Did it solve your issue
    Vix image (usually latest) - VU Solo 4K- WD 1TB INTERNAL HDD - DVB-T Freeview, trialling IPTV options

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    Still have no fix for this 2 days with Samsung support still no joy. Tv connects to modem but modem does not connect to Internet.


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    do you have a bt router ?
    Vu solo 2 motorised running vix ( always latest build).
    Vu zero as a client using ChannelsImporter from solo 2 running VIX ( always latest build) . Abm, xmltv impoter for epg

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    No using a Netgear Nighthawk x4s D7800. The tv will not connect to Samsung server for remote help, can connect to EBay, Facebook ect but not there server. Have 8 items wire & wireless all work ok without problems. Samsung have now washed there hands of it and told me to take it to a Samsung repair centre at my cost.


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    What did you update? The router or the TV? If you updated the router then it is a problem with the router regardless of everything else working.
    Zgemma H7S running OpenVIX 6.2, Darkmotor, Triax TD110 dish, Inverto Black Ultra dual lnb
    LG 50UM7450 4K TV, Pioneer VSX-534 Atmos AVR , Panasonic UB820 region free 4K Bluray & a PS4.

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    Updated the inbuilt smart hub then lost all apps except the Webb browser & e-manual apps.


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  11. #11

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    Right. Maybe a dns issue. Are you able to view the network settings on the tv?
    Zgemma H7S running OpenVIX 6.2, Darkmotor, Triax TD110 dish, Inverto Black Ultra dual lnb
    LG 50UM7450 4K TV, Pioneer VSX-534 Atmos AVR , Panasonic UB820 region free 4K Bluray & a PS4.

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    Yes tried 8.8.8.8 & 8.8.4.4 with Samsung support.


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  13. #13

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    Are you using DHCP? If so then you shouldn't be using those. The dns server should be the ip address of the router.
    Zgemma H7S running OpenVIX 6.2, Darkmotor, Triax TD110 dish, Inverto Black Ultra dual lnb
    LG 50UM7450 4K TV, Pioneer VSX-534 Atmos AVR , Panasonic UB820 region free 4K Bluray & a PS4.

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    It is.


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    Have 2 Smart tvs one is ok all apps ok and the other just won't load or connect to Samsung server.


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