hi I cant put any programs in my favourites. when I press fav a list appears all and 8 blue hearts and it is not selectable.it is stuck on (all). cannot move down to 1-8, as the hand book states 8x preset, music, sports, shopping, traffic, movie, news, fav1, fav2. none of this appears just (all) and 8x hearts . I cannot add a favourite at all. can any one explain why this is happening please. thanks