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Thread: Spot the Mistake......

  1. #1

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    Spot the Mistake......

    Spot the Anomaly with the attached picture.


    Just to let everyone know - I raised this with WOS as soon as I took delivery of the product and was told to contact Miracle - did that the same day and 5 months later I am still waiting for a response.

    Make what you will regarding the lack of customer service for a GBP300 spend.
    Attached Images Attached Images

  2. #2
    Mr. Mister's Avatar
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    No idea what the problem is buddy..???

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    You need some hlep?
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    imish (28-05-15),mcquaim (28-05-15)

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    Quote Originally Posted by Mr. Mister View Post
    No idea what the problem is buddy..???
    He isn't getting any HLEP
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    imish (28-05-15)

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    looks fine to me, if you compare with others. there is a small dint on bottom left key

  8. #6

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    Ha ha I don't think I would have spotted it without the help. I sure I would if the pic was orientated correctly.

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    It's how Miraclebox supply them, is hlep Swedish for help?


    Sent from my iPhone using Tapatalk
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    Quote Originally Posted by Sicilian View Post
    It's how Miraclebox supply them, is hlep Swedish for help?


    Sent from my iPhone using Tapatalk
    Using Google translate it's detected as Czech Language
    hlep = help facility

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    It sends my OCD into spasms but a lot of people would see it as a minor issue and not worth sorting. I'd assume that thousands of remotes have gone out like that and they're not going to recall them all.

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    Then again some people just like to complain about silly minor things

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    Quote Originally Posted by nsw9154 View Post
    Then again some people just like to complain about silly minor things
    1) Considering that I spent GBP309 on the box that was delivered to the UK (and not Czech) the spelling mistake shows a lack of quality control with the product
    2) Considering that I have sent them multiple messages through their website + email (over 5 months) and have yet to receive a response goes to show their lack of Customer Care.

    Some people may consider the above issues minor, to me they highlight a potential major issue if something serious were to go wrong with the box - as a customer I feel exposed and as a member of this forum simply wanted to highlight my experience to the rest.

    Do what you please with the facts

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    Quote Originally Posted by Sicilian View Post
    It's how Miraclebox supply them, is hlep Swedish for help?
    Don't believe so - in their manual and online photos the button is correctly spelt.

  16. #13
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    Quote Originally Posted by imish View Post
    Don't believe so - in their manual and online photos the button is correctly spelt.
    Can assure you they are supplied like that, I've got two models here. Never bothered me and never had to use 'hlep' button either
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  17. #14
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  18. #15

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    Quote Originally Posted by Sicilian View Post
    Can assure you they are supplied like that, I've got two models here. Never bothered me and never had to use 'hlep' button either
    Thanks for the info - certainly hleps - would have been great if Miracle would have responded back to any of my messages and confirmed that all their remotes are like this due to some reason - whatever that may be.

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