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Thread: Disappearing epg

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    Disappearing epg

    Hi guys, about 2 months ago i bought a single from sponsor for my dad, installed and set it all up, seemed all to go ok, but hes been phoning me saying his epg keeps disappearing ive been round a few times and it is missing, until i re down load it then its fine, but seems as soon as box is powered off it losses the epg again, any thoughts or ideas?

    its running latest vix build, and epg is stored on usb which i have swapped for another but still no change

    update of epg is set to 6pm so box is powerd on when it does try to update.

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    How is he powering down the box? also 'latest vix build' really means nothing, please state the build number.

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    from the mains judge and its on v.3.0 build 632

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    is he just switching it off at the mains or powering it down properly first by placing it in deep sleep ?

    remember that EPG data is held in live memory so any abrupt power loss will also mean the loss of that cached data as it cant then be written to it's storage device.
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    Im on 645 for the duo and ive noticed on two occasions after unplugging the duo from the mains supply over night that the sky data is missing but have all the data for the freeview channels, this morning i tested all the shutdown options including powering down by remote, restarting engima, restarting box and switching off at mains.

    On two occasions today the sky data was wipped when powering down at the mains but i havent been able to replicate the issue again today.

    My data is going to media/hdd.

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    personally the very first thing i always do after powering up a receiver that has been disconnected for any length of time is to re-download the EPG in full by hitting the Blue button - download epg ( or what ever it's called ). for my boxes that are just placed in standby there is never a issue.
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    Quote Originally Posted by drx360 View Post
    from the mains judge and its on v.3.0 build 632
    as pheonix says, it could easily be shutting down from the mains that's the problem...
    also, the reason I say 'latest vix build' really means nothing... build 632 isn't the latest build.
    it probably makes no difference to this issue, but build 643 is currently available on http://www.world-of-satellite.com/enigma2/openvix/ & build 647 is available via an online update, so stating the exact build number is a lot more helpful when reporting any issues.

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    ive phoned him and asked him to try power down via power button on controller so see if that helps, waiting to hear back

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    The issue has only been a problem for me since i think image 643 and im now on 645 with the same problem, I did think it was something to do with crossepg or the opentv providers but maybe its something else thats causing the issue.

    Ive always turned the box off at the wall over night and this has only been a problem in the last week as ive had my duo for over a year now with no problems at all.

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    Also, be aware that there was an issue with EPG on build 643...

    http://www.world-of-satellite.com/sh...ot-saving-v643

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    Why power down? why not just go to standby?
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    because he likes to turn everything off, save power etc..

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    I have the exact same problem mate,

    As soon as I knock the power off I lose my EPG

    I have the exact same configuration on my DUO and SOLO that I have on my TM Single but the TM Single is the only box that loses the EPG when powered off

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    drx360 (09-04-13)

  17. #14

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    Quote Originally Posted by drx360 View Post
    because he likes to turn everything off, save power etc..
    its a computer he's powering down, anything held in live memory will be lost this way.

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    Couldn't there be an additional option to 'Shutdown' which saves the cached epg to hard disk

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    abu baniaz (09-04-13)

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