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Thread: Ariva 52E - WiFi- 'Connection Failed'

  1. #16

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    Ariva 52E...WiFi cinnection

    I STILL cannot get a proper internet connection with my Ariva 52E & Ferguson W02 Wi-Fi adapter, DESPITE turning encryption off in Windows AND having a good signal strength (76%).

    I'm reliably told that buying USB extension cable WON'T make any difference, as even with 10% signal strength, an internet connection works. So even if i get 80-90% signal with an extension cable, this won't make any difference, as i already have a good signal.

    If anyone can advise me on how i stop getting 'Connection Failed', or the message 'Timeout', i would be VERY grateful!

    I have downloaded the latest software for this box, but maybe further improvements to this are needed for WiFi use?

    thanks in advance!
    regards,
    smasher2

  2. #17
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    I've merged your 3 threads! You do not need 3 seperate threads for the same issue. If your having that much bother perhaps you should contact where you purchased. In future one thread for same issue is enough please
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  3. #18

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    ok, sorry...i'll use same post next time..just forgit this!

  4. #19

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    Mate whats the problem ur getting i had alot of bother with my ferguson W02. Ive now managed to get it running on my gigablue with encryption turn on.

    you do all the setting up of the device on ur box dont go near ur computer with it lol.

    Only thing u NEED to know is u need to make sure u set w02 is set to the SAME encryption system that ur router is set up with so for example

    ur router is set for - WEP - u then set ur w02 to wep and then enter the password u use to connect to ur router then it shoud work like a charm.

    The mistake i made was i didnt set my encryption to the same as my router

  5. #20

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    ok, thanks...i'll try setting same encryption now...cheers!

  6. #21

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    Nope, this didn't work. I set my encryption back to WPA on router (which i HAVE to do on pc, by entering my IP-address on my router's manufacturers 'homepage'), then had the same WPA-setting on my Ariva.

    I then put my same WPA key that i have in my router into the Ariva too...no luck ('Time out'). As this didn't work, i then tried to put my router password in the Arivas 'key space', instead of my router's WPA key...same connection failed, time out message.

    I have no idea where to go from here. Manufacturer Ferguson say to set encryption to 'None' to prevent WiFi connection problems. Presumeably they mean in BOTH router AND receiver. This is the very first thing i did when i contacted them for the first time, a few weeks ago.

    So i'm back to where i started. I have the same encryption ('None') in both router & receiver, and can only access YouTube YouPorn etc occasionally.

    If you have any other idea what the problem may be, please let me know!

    Thanks!

  7. #22
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    As advised earlier, If your having that much bother perhaps you should contact where you purchased.
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  8. #23

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    Done that too, but they still haven't answered the mail i sent 4 weeks ago!!

    Such is life, i'll survive.... but it's annoying! Maybe the box isn't ready for Wi-Fi use as it should be.

    Hopefully further s/w updates will solve it! The strange thing is, as i said, that i CAN get connection at times, and watch videos, so like Ferguson say, setting the encryption to 'None' HAS helped...but it works just 10% of the time only.

    If you hear of any more solutions, please let me know...cheers!

  9. #24

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    How far is ur box away from router and how many brick walls is it passing thru to get there?

    Mines is 8m away and even with door open and its a straight line from router to wifi am in 70s for signal strength which is ballocks.

    Theres one othet thing u can try go into ur router config page and see of ur box has been assigned an ip address.

    This is the last piece of advice i can get on this matter other than have a look at getting it closer if its passing thru say 2 solid walls in ur house.
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  10. #25
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    Quote Originally Posted by smasher2 View Post
    Done that too, but they still haven't answered the mail i sent 4 weeks ago!!

    Such is life, i'll survive.... but it's annoying! Maybe the box isn't ready for Wi-Fi use as it should be.

    Hopefully further s/w updates will solve it! The strange thing is, as i said, that i CAN get connection at times, and watch videos, so like Ferguson say, setting the encryption to 'None' HAS helped...but it works just 10% of the time only.

    If you hear of any more solutions, please let me know...cheers!
    Strange, I've tested the 102E, 102Mini and 202E all work spot on with WIFI, should have bought one of those from sponsor
    D I S C L A I M E R

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  11. #26
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    One other thing to try. Change the Wi-Fi channel on the router... Try putting it to 13, see if works, if not, try 11, and so on, gradually working down to see. Have had issues before where changing channel has solved it...

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  12. #27

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    Ok, thanks, i'll have another look at my router settings.... i'll let you know what happens. thanks!

  13. #28

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    Quote Originally Posted by smasher2 View Post
    Ok, thanks, i'll have another look at my router settings.... i'll let you know what happens. thanks!

    I have just 7 metres to router from my box. Only one 20-30cm thin plaster wall behind my box, then router is situated in cellar immediately at bottom of stairs. The door down to the cellar is always open, so i'm sute it's just a setting issue in the box/router, as my signal strength is always a steady 78%.

    but now...maybe my luck is in!

    pooface... i have just put channel no. in router from 11 to 13...and BINGO! At least for the moment, i've got wi-fi connection working properly straight away. This could be pure coincidence, as occasionally, i do get a connection.

    I'll know in a few hours if this has done the trick!

    fingers crossed!

    thanks!
    Last edited by smasher2; 14-10-12 at 13:42. Reason: bad spelling!

  14. #29

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    How can i get my Ferguson WiFi to work CONSISTENTLY with my Ariva 52E? Have signal strength of 78% (should be enough!), but can't get out on network at all now...YouTube, You Porn, the lot...... just get ' 'Failed connection' all the time.

    Changing the channel on router from 11 to 13 DID help, but only for a couple of days. What's happened? Is anyone else having network connection problems?

    Can someone please help!

  15. #30

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    Ch6 worked a treat for me mate. I haf conn issues with this device give that a try
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