hi sorry to bug you guys again. i am setting up my new spiderbox 9900hd. i know i have to register it. but when i go to client setup page it says type which is on , then it has login id which is displayed but jn faded grey. then connection status which is connected, then it says register but when i hilighted it press ok nothing happens. should somthing happen do i have to enter box serial number somwhere.? thanks in advance for any help.