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RS Shamil
06-04-11, 16:18
Hello,

I'm a network technician of a company operating World Of Satellite's servers at the datacenter, and am investigating a few issues reported to us.

I'd like to know if anyone on this forum or website, has had any speed, connectivity or other issues in accessing the website.

Thanks,
Shamil

Larry-G
06-04-11, 16:21
the only problem i had was at 02:00 this morning when the site was hanging and really slow to load for me. i ordinarily would have made a traceroute and ping log but i was at work and it was not possible at the time.

silverfox0786
06-04-11, 16:25
So far i have found the forum to be ok

i get lag at times and but not too bad

but yes i can corroborate pheonix as around 4am i could not browse the forum it was far too slow for me

again i was unable to do a trace route

Sicilian
06-04-11, 16:27
As I've already advised my connection has been suffering at home and at work. There's periods where the forum is just too slow and unusable.

andyblac
06-04-11, 16:27
i get low speed problems randomly throughout the day, ok one minuet then connection fails for no reason. next time it happen I’ll post a trace route

punisher
06-04-11, 16:27
Ive had a few lagging issues where i could click a link on the forum and i would be waiting about 15 seconds for it to load. Sometimes clicking 3 times till it loads up. Only really noticed it today

RS Shamil
06-04-11, 16:33
Ok, this is completely unacceptable, and I will make some changes later today, hopefully.

Shamil

Sicilian
07-04-11, 05:35
Last night between 6.30pm & 10pm we where backup to full speed, this morning its terrible again for me. At time of posting this its taking approx 4-8 seconds to load a page if not longer.

silverfox0786
07-04-11, 05:43
for me at this min its real bad i can just about open pages after a wait

Sicilian
07-04-11, 05:47
for me at this min its real bad i can just about open pages after a wait

Same here, one min fast, next min down to a crawl.

RS Shamil
07-04-11, 07:39
Just placed you temporarily on the 10MBPS circuit duplex, going to 20MBPS now.

Sicilian
07-04-11, 08:54
Heres ping and trace from work: -

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\xxx>tracert www.world-of-satellite.com

Tracing route to world-of-satellite.com [184.82.155.210]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 25 ms 25 ms 25 ms losubs.subs.dsl2.th-lon.zen.net.uk [62.3.84.21]

3 24 ms 25 ms 25 ms ae0-114.cr1.th-lon.zen.net.net [62.3.84.185]
4 25 ms 26 ms 26 ms 195.66.226.167
5 108 ms 109 ms 108 ms vl0019.gwy02.sctn01.hostnoc.net [63.218.31.42]
6 109 ms 111 ms 109 ms xe1-02.agg01.sctn01.hostnoc.net [64.191.19.2]
7 108 ms 130 ms 125 ms ec0-60.be0603.sctn01.hostnoc.net [64.120.243.62]

8 108 ms 109 ms 109 ms hecyteryanterbigutsheavonelide.info [184.82.155.
210]

Trace complete.

C:\Documents and Settings\xxx>ping www.world-of-satellite.com

Pinging world-of-satellite.com [184.82.155.210] with 32 bytes of data:

Reply from 184.82.155.210: bytes=32 time=107ms TTL=49
Reply from 184.82.155.210: bytes=32 time=108ms TTL=49
Reply from 184.82.155.210: bytes=32 time=107ms TTL=49
Reply from 184.82.155.210: bytes=32 time=107ms TTL=49

Ping statistics for 184.82.155.210:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 107ms, Maximum = 108ms, Average = 107ms

C:\Documents and Settings\xxx>

Sicilian
07-04-11, 11:14
Slow again now: -

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\x>tracert www.world-of-satellite.com

Tracing route to world-of-satellite.com [184.82.155.210]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 25 ms 25 ms 25 ms losubs.subs.dsl2.th-lon.zen.net.uk [62.3.84.21]

3 25 ms 23 ms 26 ms ae0-114.cr1.th-lon.zen.net.net [62.3.84.185]
4 25 ms 25 ms 26 ms 195.66.226.167
5 114 ms 108 ms 112 ms vl0019.gwy02.sctn01.hostnoc.net [63.218.31.42]
6 109 ms 112 ms 111 ms xe1-02.agg01.sctn01.hostnoc.net [64.191.19.2]
7 110 ms 111 ms 110 ms ec0-60.be0603.sctn01.hostnoc.net [64.120.243.62]

8 113 ms * * hecyteryanterbigutsheavonelide.info [184.82.155.
210]
9 112 ms 112 ms 112 ms hecyteryanterbigutsheavonelide.info [184.82.155.
210]

Trace complete.

C:\Documents and Settings\x>ping www.world-of-satellite.com

Pinging world-of-satellite.com [184.82.155.210] with 32 bytes of data:

Reply from 184.82.155.210: bytes=32 time=111ms TTL=49
Request timed out.
Reply from 184.82.155.210: bytes=32 time=111ms TTL=49
Request timed out.

Ping statistics for 184.82.155.210:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 111ms, Maximum = 111ms, Average = 111ms

C:\Documents and Settings\x>

bobonthejob
07-04-11, 11:24
1 10 ms <1 ms <1 ms 172.25.248.1
2 1 ms <1 ms <1 ms leic-core22-gi0-1.corp.cat.com [172.25.225.54]
3 1 ms <1 ms <1 ms leic-core11-gi0-3.corp.cat.com [172.25.225.61]
4 1 ms <1 ms <1 ms leicester-attmpls-mrs-primary.net.cat.com [172.2
.4.241]
5 7 ms 7 ms 6 ms 172.28.8.10
6 85 ms 87 ms 84 ms 172.20.196.46
7 113 ms 114 ms 114 ms 172.20.196.221
8 106 ms 107 ms 106 ms 172.22.11.73
9 109 ms 110 ms 111 ms ad-fw01-vl240.corp.cat.com [172.20.255.242]
10 115 ms 114 ms 117 ms gwb-p.corp.cat.com [137.230.1.34]
11 108 ms 117 ms 107 ms 12.2.142.14
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 *

Lewiscc
07-04-11, 12:15
slow as hell here at the moment

Sicilian
07-04-11, 12:19
slow as hell here at the moment

Please can you post a traceroute and ping.

Open a command prompt, for ping enter

ping www.world-of-satellite.com
For traceroute enter

tracert www.world-of-satellite.com

We are really trying to get to the bottom of this.

bassethound
07-04-11, 12:56
slow at the moment was great first thing this morning :D

The system cannot find the drive specified.

C:\Users\Home\Desktop>ping www.world-of-satellite.com

Pinging world-of-satellite.com [184.82.155.210] with 32 bytes of data:
Reply from 184.82.155.210: bytes=32 time=104ms TTL=55
Reply from 184.82.155.210: bytes=32 time=103ms TTL=55
Reply from 184.82.155.210: bytes=32 time=103ms TTL=55
Reply from 184.82.155.210: bytes=32 time=103ms TTL=55

Ping statistics for 184.82.155.210:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 103ms, Maximum = 104ms, Average = 103ms

C:\Users\Home\Desktop>tracert www.world-of-satellite.com

Tracing route to world-of-satellite.com [184.82.155.210]
over a maximum of 30 hops:

1 96 ms 99 ms 99 ms O2WirelessBox.lan [192.168.1.254]
2 * * * Request timed out.
3 17 ms 17 ms 18 ms 10.1.3.234
4 28 ms 28 ms 29 ms 10.1.3.214
5 29 ms 28 ms 30 ms cr02.ldn01.pccwbtn.net [195.66.224.167]
6 109 ms 117 ms 108 ms vl0019.gwy02.sctn01.hostnoc.net [63.218.31.42]
7 109 ms 109 ms 111 ms xe1-02.agg01.sctn01.hostnoc.net [64.191.19.2]
8 104 ms 105 ms 104 ms ec0-60.be0603.sctn01.hostnoc.net [64.120.243.62]

9 104 ms 104 ms 103 ms hecyteryanterbigutsheavonelide.info [184.82.155.
210]

Trace complete.

C:\Users\Home\Desktop>

punisher
07-04-11, 13:02
same here, im at crawling pace

Sicilian
07-04-11, 13:14
same here, im at crawling pace

Please post ping and traceroute.

pooface
07-04-11, 13:19
Please post ping and traceroute.

Getting variable times here... Sometimes it responds straight away, others I'm waiting for about 5 seconds until it loads the page... When it does load the page, it's instantaneous... Unable to do ping and traceroute from work, but here's one from home...




traceroute to www.world-of-satellite.com (184.82.155.210), 30 hops max, 38 byte packets
1 Vigor.router (192.168.0.1) 0.392 ms 0.226 ms 0.188 ms
2 loop10-bra001.bir.opaltelecom.net (62.24.255.99) 4.204 ms 4.893 ms 4.406 ms
3 host-78-151-225-161.static.as13285.net (78.151.225.161) 16.189 ms 5.202 ms 5.619 ms
4 host-78-151-225-160.static.as13285.net (78.151.225.160) 6.897 ms host-78-151-225-164.static.as13285.net (78.151.225.164) 13.706 ms host-78-151-225-160.static.as13285.net (78.151.225.160) 6.699 ms
5 xe-10-1-0-rt002.bre.as13285.net (62.24.240.19) 10.942 ms 9.932 ms xe-11-3-0-rt002.bir.as13285.net (62.24.240.137) 7.583 ms
6 xe-11-3-0-rt002.man.as13285.net (62.24.240.129) 8.817 ms xe-10-1-0-rt001.bre.as13285.net (62.24.240.27) 16.469 ms xe-11-1-0-rt001.sov.as13285.net (62.24.240.14) 15.861 ms
7 host-78-144-0-198.as13285.net (78.144.0.198) 12.640 ms host-78-144-0-138.as13285.net (78.144.0.138) 13.542 ms xe-11-1-0-rt001.the.as13285.net (62.24.240.6) 16.152 ms
8 host-78-144-0-148.as13285.net (78.144.0.148) 19.106 ms xe-9-0-0-scr001.thn.as13285.net (78.144.0.234) 14.679 ms 17.295 ms
9 host-78-144-0-211.as13285.net (78.144.0.211) 22.605 ms host-78-144-0-204.as13285.net (78.144.0.204) 20.593 ms xe-10-2-0-scr010.thn.as13285.net (78.144.1.2) 46.422 ms
10 highwinds-pp-thn.as13285.net (78.144.3.42) 18.092 ms 27.667 ms 24.111 ms
11 e5-1.r1.ny.hwng.net (209.197.0.237) 96.305 ms 94.976 ms 94.945 ms
12 4-1.r1.dc.hwng.net (69.16.190.18) 101.730 ms 99.579 ms e8-1.r1.dc.hwng.net (209.197.0.41) 95.328 ms
13 209.197.18.18 (209.197.18.18) 95.067 ms 93.837 ms 91.319 ms
14 209.197.18.22 (209.197.18.22) 94.589 ms 92.293 ms 97.467 ms
15 xe1-01.agg01.sctn01.hostnoc.net (64.191.19.6) 100.215 ms 106.855 ms 99.877 ms
16 ec0-60.be0603.sctn01.hostnoc.net (64.120.243.62) 100.251 ms 103.332 ms 107.094 ms
17 * *

--- www.world-of-satellite.com ping statistics ---
87 packets transmitted, 87 packets received, 0% packet loss
round-trip min/avg/max = 100.698/101.779/105.719 ms


Remember, in linux/macosx, I never get the final hop showing from traceroute... Also, as I said, I haven't tried running the site from home, as at work. So, dunno what it's playing like at home. But just as a comparison whilst having the problems at work :p

kingy29
07-04-11, 14:15
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\x>ping www.world-of-satellite.com

Pinging world-of-satellite.com [184.82.155.210] with 32 bytes of data:
Reply from 184.82.155.210: bytes=32 time=108ms TTL=49
Reply from 184.82.155.210: bytes=32 time=105ms TTL=49
Reply from 184.82.155.210: bytes=32 time=105ms TTL=49
Reply from 184.82.155.210: bytes=32 time=105ms TTL=49

Ping statistics for 184.82.155.210:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 105ms, Maximum = 108ms, Average = 105ms

C:\Users\x>

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\x>tracert www.world-of-satellite.com

Tracing route to world-of-satellite.com [184.82.155.210]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dsldevice.lan [192.168.1.254]
2 17 ms 19 ms 16 ms 62.208.14.10
3 16 ms 15 ms 44 ms 62.208.12.161
4 67 ms 24 ms 75 ms 62.208.14.105
5 25 ms 25 ms 24 ms 62.208.14.107
6 24 ms 24 ms 25 ms 62.208.15.26
7 25 ms 77 ms 25 ms 62.208.15.17
8 40 ms 26 ms 26 ms 1-2.r1.lo.hwng.net [195.66.224.227]
9 25 ms 26 ms 102 ms 4-1.r1.ny.hwng.net [69.16.190.209]
10 100 ms 109 ms 100 ms e8-1.r1.dc.hwng.net [209.197.0.41]
11 100 ms 100 ms 100 ms e8-1.r1.dc.hwng.net [209.197.0.41]
12 100 ms 119 ms 100 ms 209.197.18.18
13 123 ms 302 ms 114 ms xe1-01.agg01.sctn01.hostnoc.net [64.191.19.6]
14 111 ms 149 ms 122 ms ec0-60.be0603.sctn01.hostnoc.net [64.120.243.62]

15 131 ms 105 ms 108 ms ec0-60.be0603.sctn01.hostnoc.net [64.120.243.62]

16 106 ms 106 ms 106 ms hecyteryanterbigutsheavonelide.info [184.82.155.
210]

Trace complete.

C:\Users\x>

RS Shamil
07-04-11, 16:30
Looking at these pings and trace routes, it appears that there are no network issues, and the problem is likely something else.

punisher
07-04-11, 16:35
im ok at the moment now, browsing seems ok. very intermittent though

RS Shamil
07-04-11, 18:57
At around 1704 today, a duplexing was finished, thus the port change was completed.

Just made a small change to the server.

Any better?

Sicilian
07-04-11, 18:58
Things are spot on atm, so lets hope they stay this way.

RS Shamil
07-04-11, 19:10
I too hope they stay this way. Just looking at the page references, and seeing a few things which aren't right, but I can't change these myself - they're vBulletin settings.

Sicilian
07-04-11, 19:14
The last thing I want is another server move :trustme: We'll discuss things to move forward via email, or if you have msn or skype, send me the details ;)

punisher
07-04-11, 19:15
loading a lot faster now :D

RS Shamil
07-04-11, 19:39
Glad to see it!

RS Shamil
07-04-11, 21:16
Sorry, site went offline - did a MySQL upgrade, and for some reason it had partially failed, but not reported it.

Sicilian
07-04-11, 21:59
Thanks for all the help RS Shamil, hopefully this has done the trick, now only time will tell. Fingers crossed :)

RS Shamil
07-04-11, 22:04
Fingers are crossed!

Larry-G
08-04-11, 12:51
not sure if this was a problem my end or not but i could not get on the forum earlier here is the tracert and ping

@ 11:33 AM 08/04/2011



Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\xxxxxxxxxx>tracert world-of-satellite.com

Tracing route to world-of-satellite.com [184.82.155.210]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 36 ms 35 ms 35 ms 92.18.0.1
3 46 ms 46 ms 47 ms 92.31.246.99
4 47 ms 47 ms 49 ms 92.31.246.82
5 52 ms 50 ms 51 ms xe-10-3-0-scr001.log.as13285.net [78.144.2.135]

6 56 ms 82 ms 52 ms xe-10-2-0-scr010.thn.as13285.net [78.144.1.2]
7 61 ms 51 ms 51 ms highwinds-pp-thn.as13285.net [78.144.3.42]
8 123 ms 122 ms 121 ms e5-1.r1.ny.hwng.net [209.197.0.237]
9 129 ms 127 ms 128 ms e8-1.r1.dc.hwng.net [209.197.0.41]
10 127 ms 130 ms 127 ms 209.197.18.18
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\xxxxxxxxxx>ping world-of-satellite.com

Pinging world-of-satellite.com [184.82.155.210] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 184.82.155.210:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\xxxxxxxxxx>

RS Shamil
08-04-11, 13:00
There was a confirmed Denial of Service attack on a network where this server was on. Service has recovered I believe.

Sicilian
08-04-11, 15:56
Seems to be experiancing up and down speeds at the moment here.

kingy29
08-04-11, 16:02
Gone very slow for me also timed out

judge
08-04-11, 16:03
yeah, crapping out here too. My guess is a shitty MySQL server.

Sicilian
08-04-11, 16:06
Gone very slow for me also timed out


yeah, crapping out here too. My guess is a shitty MySQL server.

Sorry guys I had to reboot the server.

Sicilian
08-04-11, 16:16
Traceroute from Andy just taken: -

traceroute to http://www.world-of-satellite.com (184.82.155.210), 30 hops max, 60 byte packets
1 192.168.1.254 (192.168.1.254) 0.828 ms 1.412 ms 1.989 ms
2 * * *
3 * * *
4 * * *
5 cr02.ldn01.pccwbtn.net (195.66.224.167) 40.067 ms 40.502 ms 41.074 ms
6 vl0019.gwy02.sctn01.hostnoc.net (63.218.31.42) 123.274 ms 113.410 ms 113.335 ms
7 xe1-02.agg01.sctn01.hostnoc.net (64.191.19.2) 114.821 ms 115.309 ms 116.442 ms
8 ec0-60.be0603.sctn01.hostnoc.net (64.120.243.62) 119.190 ms 121.284 ms 121.690 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

RS Shamil
08-04-11, 16:27
Was this just now?

Sicilian
08-04-11, 16:28
Was this just now?

Yes around a few mins before i posted.

Sicilian
08-04-11, 17:05
Shouts keep showing errors, keep getting a message saying invalid response from server. Some new posts hang too.

Larry-G
08-04-11, 17:07
Shouts keep showing errors, keep getting a message saying invalid response from server. Some new posts hang too.

yes i was getting the same error on the SB most of the morning.

pooface
08-04-11, 17:58
Seems to be ok here atm. Did notice a problem earlier with the server, but guess that was around the time sic restarted it...

Again, usual prob with final hop due to linux/osx...


1 vigor.router (192.168.0.1) 29.369 ms 0.896 ms 0.951 ms
2 loop10-bra001.bir.opaltelecom.net (62.24.255.99) 5.245 ms 5.963 ms 5.777 ms
3 host-78-151-225-161.static.as13285.net (78.151.225.161) 9.207 ms 6.764 ms 6.749 ms
4 host-78-151-225-160.static.as13285.net (78.151.225.160) 8.695 ms
host-78-151-225-164.static.as13285.net (78.151.225.164) 11.059 ms
host-78-151-225-160.static.as13285.net (78.151.225.160) 45.513 ms
5 xe-11-2-0-rt001.man.as13285.net (62.24.240.0) 13.104 ms
xe-11-3-0-rt002.bir.as13285.net (62.24.240.137) 8.362 ms
xe-11-2-0-rt001.man.as13285.net (62.24.240.0) 9.243 ms
6 xe-10-1-0-rt001.bre.as13285.net (62.24.240.27) 17.107 ms
xe-11-3-0-rt002.man.as13285.net (62.24.240.129) 10.803 ms
xe-11-3-0-rt002.bre.as13285.net (62.24.240.145) 12.732 ms
7 xe-11-1-0-rt001.the.as13285.net (62.24.240.6) 18.105 ms
xe-11-2-0-rt001.the.as13285.net (62.24.240.13) 19.604 ms 19.302 ms
8 xe-9-0-0-scr001.thn.as13285.net (78.144.0.234) 80.737 ms
host-78-144-0-152.as13285.net (78.144.0.152) 17.750 ms
host-78-144-0-148.as13285.net (78.144.0.148) 18.583 ms
9 xe-10-2-0-scr010.thn.as13285.net (78.144.1.2) 23.285 ms
host-78-144-0-204.as13285.net (78.144.0.204) 20.461 ms
xe-11-0-0-scr010.thn.as13285.net (78.144.1.0) 23.684 ms
10 highwinds-pp-thn.as13285.net (78.144.3.42) 20.490 ms 20.336 ms 24.960 ms
11 e5-1.r1.ny.hwng.net (209.197.0.237) 94.110 ms 107.484 ms 93.431 ms
12 4-1.r1.dc.hwng.net (69.16.190.18) 103.209 ms 108.260 ms
e8-1.r1.dc.hwng.net (209.197.0.41) 95.342 ms
13 209.197.18.18 (209.197.18.18) 99.100 ms 92.294 ms 92.644 ms
14 209.197.18.22 (209.197.18.22) 104.642 ms 104.055 ms 110.524 ms
15 xe1-01.agg01.sctn01.hostnoc.net (64.191.19.6) 115.007 ms 111.301 ms 114.456 ms
16 ec0-60.be0603.sctn01.hostnoc.net (64.120.243.62) 114.403 ms 114.383 ms 131.318 ms
^C


As I write this, slowness posting...

Pings seem much slower too with quite a few timeouts...



--- world-of-satellite.com ping statistics ---
51 packets transmitted, 45 packets received, 11.8% packet loss
round-trip min/avg/max/stddev = 126.181/129.232/148.165/4.082 ms