a little help with rewards

[chippy]

Hi guys,heres the thing,I've been a motorised sat guy for many many years and have always setup my own dish and other peoples.
I am a retired independent satellite/TV store manager with hands on experience but this vu duo has bettered me,,,,the problem,,,I know that when on thor .8 w the diseqc motor pointer should point to almost 1 deg west but its pointing to around 2 deg east.

normally I would setup the dish manually IE drive the motor to the 1 deg marker on the motor and swing the head until I receive thor then fine tune the dish,,,its worked for years this way but with usuals i have put in my long and lat and its convinced itself that thor is east ???

long and lat is 50.9 + 2.69 ,,,,now you all know I live in Yeovil,Somerset and heres the thing I would be happy to pay some one local to me with duo knowledge to pop round and just check my settings and give some pointers...you wont get pestered for life ever after

cheers chippy

maybe could I just call

or i am on skype keith.clark90

[bassethound]

I have removed your email address you don't want 1000,s of spam mail!

[chippy]

thanks bassethound

[Maxwell]

Check that if you do a Goto 0 that the motor actually moves to exactly 0 if not try doing a motor reset on the motor itself.
Try these settings for your location:
Lat = 50 degrees, 56.8 minutes North
Long = 2 degrees, 41.5 minutes West
Make sure your longitude is set to West in the menu's

[chippy]

thanks maxwell4321,
yes the longitde is set to west but it came with east from new,the motor goes dead on zero with the goto command.

not sure how to set to minutes though

I will change the settings 50 deg +2deg in the morning
by the way the settings I used are in the tuner/ simple section

do you think it would be better to manually set the sats Rather than usuals

thanks for you help

chippy

[Maxwell]

Usals should be ok if you get the lat and long correct, minutes are set after the decimal point so longitude 2.41 would be entered as 002.410 and latitude of 50.56 would be entered as 050.560

[chippy]

thanks again m8,its thursday morning and the sun is shinning so I will be up the pole fiddling soon :)

[chippy]

Hi again
does anyone know the contact number for tech support for the vu+ ?.
cheers chippy

[pooface]

Hi again
does anyone know the contact number for tech support for the vu+ ?.
cheers chippy

They don't have a contact number... You can email them (coded so that doesn't get tons of spam :p):

a l e x
a t
vuplus . com

Obviously won't be straight away answer, so you'll probably get fast support from the members here...

[Sicilian]

Hi again
does anyone know the contact number for tech support for the vu+ ?.
cheers chippy

What do you need to know? We might be able to help you :)

[chippy]

hi again and thanks for your support
I just wanted a contact number for future reference,
re-original problem of thor on the motor showing at 2 deg east rather than the 0.8 west position.I have been informed that it depends where i live as to where thor will be detected on the motor,so the farther east i live the farther round to east the usuals will place thor to the east ?,for years I have always set my motor at 1 deg and moved round the pole until thor clears :confused: oh well I'm sure some one will put me right here or alg elsewhere
cheers chippy

[Maxwell]

re-original problem of thor on the motor showing at 2 deg east rather than the 0.8 west position.I have been informed that it depends where i live as to where thor will be detected on the motor,so the farther east i live the farther round to east the usuals will place thor to the east ?,

Whoever told you that is talking BS, the USALS system does not auto focus and is based upon a calculation using your Latitude and Longitude it does not need a signal to detect its position (remove the LNB link cable and you can still move to any sat position in the arc).
I wouldn't place too much faith in the markings on the motor casing though as they are only a rough guide, tend to think ball park rather than accurate, if you have good tracking of the arc don't worry about it.


for years I have always set my motor at 1 deg and moved round the pole until thor clears :confused: oh well I'm sure some one will put me right here or alg elsewhere
cheers chippy

Thats the way I do it then final tweaks with a spectrum analyser although last time I just used Enigmanoid on my mobile phone.

Out of interest which independent dealer did you used to work for ?

[Alias1]

Use dieqc 1.2 and manually store your positions that what I do usals suck for me

[jerrylewis]

Hi again
does anyone know the contact number for tech support for the vu+ ?.
cheers chippy

you should try any where else.This is not right place for you.

[notanotherone]

you should try any where else.This is not right place for you.

of course this is the right place ,hes asking for help as does everyone one on here the guys are assisting him with every effort ,asking for tech assistance isnt out of the ordinary ,hes doing the right thing

[Stanman]

Absolutely post your problem here and we may be able to help you sort. This is the contact details for vuplus.

http://vuplus.com/?page_id=9

[alexander10]

of course this is the right place ,hes asking for help as does everyone one on here the guys are assisting him with every effort ,asking for tech assistance isnt out of the ordinary ,hes doing the right thing


this is the right place.I agree with notanotherone.