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View Full Version : [VU+ Duo4K] Following upgrade to 6.4.011 Unable to play Recordings



spevs
21-01-24, 09:10
Following a successful upgrade from 6.4.010 on my Uno4kSE to 6.4.011, I thought I'd do the same on my Duo4K, however, after booting up all seemed fine until I tried to play a previously recorded programes but all I get is a blank screen. Fortunately, I did a full image backup prior to the update and since going back to 6.4.010 everything is fine and the recordings I couldn't watch on 6.4.011 play perfectly. As I have multiboot enabled I still have the 6.4.011 image available to fix if possible. Anyone have thoughts............?

twol
21-01-24, 11:16
Need debug logs (and perhaps a picture of the screen) otherwise no idea.

spevs
26-01-24, 10:16
Think I'll stick with 6.4.010 on the Duo for time being and see what happens when 6.4.012 comes out.

Joe_90
26-01-24, 13:44
Is it possible you have changed the A/V settings and the TV can't display the output when you select a particular recording? It seems like some sort of HDMI handshake error, maybe?

abu baniaz
26-01-24, 21:11
Please try to flash newer image then restore settings/pl lugins instead of performing a software update. There might have been an issue with the migration to boxinfo from branding module which might affect this.

spevs
23-02-24, 05:26
Update to thread, after going back to previously saved 6.4.010 image, I re-ran Software update a week later and the 6.4.011 image has worked fine since, no issues at all playing recorded or down loaded media.