zgemma h9s box crashes

[geb789]

with vix i am using xtream editor for iptv, no satellite dish or terrestrial aerial, the box crashes once or twice per day at will, i have flashed box with vix 6.2.011 and had same results

[twol]

with vix i am using xtream editor for iptv, no satellite dish or terrestrial aerial, the box crashes once or twice per day at will, i have flashed box with vix 6.2.011 and had same results

Are you running the H9 with the root on a SD card??

[geb789]

not using sd card i have a 500gb external hard drive for epg,

[twol]

not using sd card i have a 500gb external hard drive for epg,
can you post your Information page ---> menu/Information/About

[geb789]

cannot retrieve information page the box crashes

[twol]

If you have a settings backup (?), then usb flash the box.

[geb789]

i have reflashed box off backup information page now loads, dont know how to upload that info

[twol]

i have reflashed box off backup information page now loads, dont know how to upload that info

About 5th line down is a line saying image … what in that and next 2 lines

[geb789]

image 6.2.008
drivers 18.11.2020
kernel 4.4.35

[twol]

image 6.2.008
drivers 18.11.2020
kernel 4.4.35
Under image it should say…..
SD card in use for Image root OR eMMC slot in use for Image root

which do you have?..

[geb789]

this is information screenshot64584

[twol]

this is information screenshot64584

Thanks .. made an invalid assumption.
See how the reflash goesand post back if error starts again.

[geb789]

cheers twol