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JACKRUSSNORTH
25-05-22, 16:21
Hi I have just purchased an SF8008 from World of Satellite but I am having issues connecting to the internet. I filled in all the details on settings and when I test the network in settings menu I get all green lights and all appears fine. but when I try to download a plugin on Openvix (latest version came preinstalled today), I just get a Vix logo in left corner for a minute or so then it says the box has no internet access.

Thanks
Huevos
25-05-22, 16:26
What OpenViX version do you see in the "about" screen? Should be 6.2 but that is very recent.
JACKRUSSNORTH
25-05-22, 16:30
Thanks for quick response, I can see Image 6.2.001 (Release)
twol
25-05-22, 17:06
Hi I have just purchased an SF8008 from World of Satellite but I am having issues connecting to the internet. I filled in all the details on settings and when I test the network in settings menu I get all green lights and all appears fine. but when I try to download a plugin on Openvix (latest version came preinstalled today), I just get a Vix logo in left corner for a minute or so then it says the box has no internet access.

Thanks
How are you connecting? Lan or WiFi?
Huevos
25-05-22, 17:06
Can you post a screengrab or picture?
JACKRUSSNORTH
25-05-22, 17:22
How are you connecting? Lan or WiFi?

I am connecting with WIFI
twol
25-05-22, 17:26
I am connecting with WIFI

To the router or ? perhaps explain your setup?
JACKRUSSNORTH
25-05-22, 17:33
Yes connected through wireless to Vodafone router. When I go into setup and network test all works and goes green.
JACKRUSSNORTH
25-05-22, 17:43
I have also tried connecting with homeplugs and the VIX sign rotates in corner for around a minute then it crashes and has to restart63917
JACKRUSSNORTH
25-05-22, 17:53
Can you post a screengrab or picture?

This is a photo of the error

63918
twol
25-05-22, 19:41
So can you turn on debug logs.
Menu/setup/system/logs/settinngs. Enable debug, change location from flash to your hdd.
Then post both crash & debug logs here(attach the logs - no need to zip etc).. logs will be in /media/hdd/logs on the sf8008
JACKRUSSNORTH
25-05-22, 19:53
So can you turn on debug logs.
Menu/setup/system/logs/settinngs. Enable debug, change location from flash to your hdd.
Then post both crash & debug logs here(attach the logs - no need to zip etc).. logs will be in /media/hdd/logs on the sf8008

I did what you said and now it works fine???

Thanks for all the help