Black Screen - No Image Issue - AMIKO VIPER 4K V40

[ant_thomas]

I've got an AMIKO VIPER 4K V40

I've tried OpenVix 6.0 and OpenVix 6.1 Willobuild and both seem to have the same issue where occasionally the video image will disappear and go black.
Audio is still working fine when this happens.
Menus still work and appear so this suggests it's not an output/HDMI issue.

Sometimes if I go through various menus it will eventually reappear, or I have to wait a while.
Other times it require a restart to restore the picture.

Has anyone seen this issue before?
Any ideas or advice?

[ccs]

What do you mean by "video image" ? What's its source ?

[ant_thomas]

Sorry, I should have speficied.
FTA Broadcasts over DVB-S and S2.

[ant_thomas]

Any ideas on this one?

Is it best I try OpenATV instead?
To see if it's the box that is the issue

[Huevos]

Any ideas on this one?

Is it best I try OpenATV instead?
To see if it's the box that is the issue

I doubt that will make any difference. Sounds like a driver issue.

[ant_thomas]

Doesn't it have the same SOC as a number of other boxes?

I've possibly found if I set the output to 2160p rather than 1080p it happens less frequently. (I do have a 4K TV to that's fine, but odd)