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View Full Version : [VU+ Ultimo4K] No automatic boot after flashing online



skippie
07-03-22, 13:36
Hi, since awhile my VU+ Ultimo 4k is not rebooting automatically anymore after flashing online. Also after updating i have to hard reboot to restart. Any ideas ?
After flashing online it is stuck at the end of flashing screen and saying rebooting in 3 secs but it doesn't happen.

twol
07-03-22, 14:20
Hi, since awhile my VU+ Ultimo 4k is not rebooting automatically anymore after flashing online. Also after updating i have to hard reboot to restart. Any ideas ?
After flashing online it is stuck at the end of flashing screen and saying rebooting in 3 secs but it doesn't happen.

1. make sure debug logs are enabled and saved on HDD or usb not flash.
2. there are apparently 2 different issues described a) it doesn't reboot automatically, and b) when forced (I guess by powering on/off) you see the old image or new image???

I am guessing that ofgwrite (that flashes the image) is failing as it issues the reboot for the Vu+ Ultimo4k - so if possible I would like to see the debug log for the attempted online flash

skippie
07-03-22, 14:26
The update/flashing is being done, all the time but the box doesn't reboot by itself anymore, i always have to hard reboot by switching off and on at the back of the receiver. Also rebooting doesn't work auto anymore, it reboots but i have to switch off and on again at the back. No logs atm. I do a simple reboot, that will show a log i suppose. Also it takes very long before i get a picture after a reboot, about 4 minutes. As soon as i'm back online i look for a log to send. Please here is the log.

ccs
07-03-22, 14:28
Are you doing a software update, or couch flashing a new image ?

And which image were you running before ?

twol
07-03-22, 14:35
The update/flashing is being done, all the time but the box doesn't reboot by itself anymore, i always have to hard reboot by switching off and on at the back of the receiver. Also rebooting doesn't work auto anymore, it reboots but i have to switch off and on again at the back. No logs atm. I do a simple reboot, that will show a log i suppose. Also it takes very long before i get a picture after a reboot, about 4 minutes. As soon as i'm back online i look for a log to send.

Need some debug logs

skippie
07-03-22, 14:43
the receiver NEVER reboots automatically, whenever i do a couch flashing a new image or software update. It reboots when i flash a new image by USB but once the image booted up and i reboot again i have to hard reboot.

skippie
07-03-22, 14:44
Log available.

twol
07-03-22, 14:47
Log available.
where?????!
sounds like its crashing as it tries to enter standby, so any log upto power off should do

skippie
07-03-22, 14:48
Please here it is :

skippie
07-03-22, 14:51
Set to standby or Deep standby ?

twol
07-03-22, 14:54
Please here it is :

that shows you looking to see which logs are present, but doesn't show any attempt to enter standby.(which would show in the log)

Maybe post whatever debug logs you have

skippie
07-03-22, 14:58
Please here it is : Sorry ignore the log from 2017.

This is the only log i have so far.

twol
07-03-22, 15:25
have you set power timers for standby??
Looks like as soon as you hit standby there is a power timer option that forces it to be ignored

look at menu/Timers/powertimers

twol
07-03-22, 15:33
It would also help(me) if you set log time to "local time"

skippie
07-03-22, 16:05
No, never done that.

skippie
07-03-22, 16:06
ok set to local time

abu baniaz
07-03-22, 18:58
My Duo 4K as been doing the same/similar thing too, it gets stuck on the Vu+ logo, so before E2 as started as far as I know. It is on PLI nightly developer builds and did it when I was using ViX on it. Even deep standby is an issue and you have to reflash to get out of it. Flash by USB or Ofgwrite does not matter.

Console log is attached. Small excerpt below



INIT: version 2.88 booting


Fuse filesystem already available.
Mounting fuse control filesystem.
Starting udev
[ 3.278339] udevd[790]: starting version 3.2.8
[ 3.292888] random: udevd urandom read with 24 bits of entropy available
[ 3.313248] udevd[791]: starting eudev-3.2.8
[ 3.657192] usb 1-2: new high-speed USB device number 2 using xhci-brcm
[ 3.777407] EXT4-fs (sda1): recovery complete
[ 3.781814] EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: (null)
[ 3.789726] hub 1-2:1.0: USB hub found
[ 3.793545] hub 1-2:1.0: 4 ports detected
[ 3.900185] usb 1-1: new high-speed USB device number 3 using xhci-brcm
[ 4.020840] hub 1-1:1.0: USB hub found
[ 4.024666] hub 1-1:1.0: 4 ports detected
[ 5.072180] usb 1-2.4: new full-speed USB device number 4 using xhci-brcm
[ 5.241177] usb 1-2.3: new high-speed USB device number 5 using xhci-brcm
[ 5.347537] EXT4-fs (mmcblk0p9): re-mounted. Opts: (null)
grep: /sys/devices/platform/Fixed: No such file or directory
grep: MDIO: No such file or directory
grep: bus.0/modalias: No such file or directory
/etc/rcS.d/S21bootlogo: line 4: /proc/stb/video/videomode: No such file or directory
/dev/dvb/adapter0/video0: No such file or directory
vm.dirty_writeback_centisecs = 300
vm.dirty_background_ratio = 1
vm.dirty_ratio = 60
ALSA: Restoring mixer settings...
/usr/sbin/alsactl: load_state:1735: No soundcards found...
wifi found
Vendor 0x1d6b ID 0x3
Vendor 0xa5c ID 0xbd27
usb_set_debug: Setting debugging level to 255 (on)
claiming interface 0
Found device: vend=0xa5c prod=0xbd27
File Length: 572654
ID : Chip 0xaa31 Rev 0x2RamSize 786432 RemapBase 0x00180800 BoardType 0 BoardRev 0
start
[ 8.853086] random: nonblocking pool is initialized

skippie
15-03-22, 14:03
So there's no solution to my problem i suppose ?

ccs
15-03-22, 14:38
None of your debug logs include references to [OnlineUpdateCheck] or [ImageManager].

Do you only reboot the box when attempting to update it?

My Ultimo4K is left in deep standby overnight, and I've used Imagemanager to couch flash hundreds of times without any problems.

skippie
19-03-22, 21:53
I think it's obvious that there isn't gonna be a log when i have to hard reboot because the box doesn't reboot by itself anymore. So i don't know what's going wrong.

Once more :

1. after an update the box doesn't reboot, i have to hard boot.
2. after an online flash install, same problem, i have to hard boot.
3. after a normal reboot command, the box doesn't want to reboot automatically, again i have to hard boot.

In short : i always have to reach to the button at the back of the box to hard reboot.

ccs
19-03-22, 21:58
There will be debug logs if you change their location to /media/hdd/logs.

twol
19-03-22, 21:58
I think it's obvious that there isn't gonna be a log when i have to hard reboot because the box doesn't reboot by itself anymore. So i don't know what's going wrong.

Once more :

1. after an update the box doesn't reboot, i have to hard boot.
2. after an online flash install, same problem, i have to hard boot.
3. after a normal reboot command, the box doesn't want to reboot automatically, again i have to hard boot.

Providing you have turned on debug logs and you have on hdd or usb not flash … there will logs showing activities.
Next time it stops try using filezilla to,access the current log and copy,it to a PC, so,it can be looked at.

skippie
19-03-22, 22:03
Ok got 5 logs here, maybe something's coming up in there. Have been hard booting certainly within these logdates.

ccs
19-03-22, 22:11
References in the logs to multibooting, which the ultimo4k doesn't have. Are you running a plugin to do this?

EDIT: my Ultimo4k also has similar references.


10:57:59.0976 [Console] command: mount /dev/mmcblk0p1 /tmp/getMultibootslotsz0n8tz1i
10:57:59.0978 [eConsoleAppContainer] Starting /bin/sh
10:57:59.0983 [Console] pid = 31331
10:57:59.1957 [multiboot] [getMultibootslots] Finished bootslots = {}
10:57:59.1958 [Console] command: umount /tmp/getMultibootslotsz0n8tz1i
10:57:59.1959 [eConsoleAppContainer] Starting /bin/sh
10:57:59.1964 [Console] pid = 31371
10:57:59.2064 [Console] command: mount /dev/mmcblk0p3 /tmp/getMultibootslotsz0n8tz1i
10:57:59.2065 [eConsoleAppContainer] Starting /bin/sh
10:57:59.2069 [Console] pid = 31372
10:57:59.2845 [multiboot] [getMultibootslots] Finished bootslots = {}
10:57:59.2846 [Console] command: umount /tmp/getMultibootslotsz0n8tz1i
10:57:59.2847 [eConsoleAppContainer] Starting /bin/sh
10:57:59.2851 [Console] pid = 31413
10:57:59.2947 [Console] command: mount /dev/mmcblk0p4 /tmp/getMultibootslotsz0n8tz1i
10:57:59.2948 [eConsoleAppContainer] Starting /bin/sh
10:57:59.2952 [Console] pid = 31414
10:57:59.3046 [multiboot] [getMultibootslots] Finished bootslots = {}
10:57:59.3047 [Console] command: umount /tmp/getMultibootslotsz0n8tz1i
10:57:59.3048 [eConsoleAppContainer] Starting /bin/sh
10:57:59.3052 [Console] pid = 31415
10:57:59.3207 [Misc_Options] 12Vdetect cannot open /proc/stb/misc/12V_output: Function not implemented
10:57:59.3327 [Harddisk] Enumerating block devices...
10:57:59.3493 [Harddisk] len partitions = 1, device = sda
10:57:59.3494 [Harddisk] Found storage device 'sda' (Removable=False) NoPartitions = 1.
10:57:59.3506 [Harddisk] Command: 'hdparm -S0 /dev/sda'.

/dev/sda:
setting standby to 0

skippie
19-03-22, 22:18
No i never used multibooting.

twol
19-03-22, 22:53
You have a Motorised dish and one of the logs shows a tuning failure at the end of the log ……. So maybe hanging on the motorised dish
How are your tuners setup… can you post pictures? … and perhaps describe your sat setup

skippie
19-03-22, 22:56
No, i have a dish with 4 LNB's (13E-19.2E-23.5E-28.2E).

twol
19-03-22, 22:59
No, i have a dish with 4 LNB's (13E-19.2E-23.5E-28.2E).

So you need to post information about the setup, diseqc commands are being issued, so would like to understand more.

skippie
19-03-22, 23:04
1 dish with 4 LNB and 2 diseq switch boxes 4 in x 2 out each.

skippie
26-07-22, 10:18
Strangely, as of yesterday (still on 6.00.8) my receiver booted again on his own without me switching off and on again at the back. Only thing that changed is that i replaced my broken external HDD with a new one of 2 TB. Could it be that HDD then preventing from booting properly ??? But my problem got fixed finally. Thnx for all those trying to help me. Cheers guys. Updated to the latest image yesterday evening with flashing online and the receiver booted up properly afterwards, i'm a happy man.