H9S usb 3.0 port problem Zgemma h9s USB3.0 port not reading 3.0usb drives [Archive] - Satellite Support Forum .: Home of OpenViX Team:.

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ravstar

17-01-21, 12:50

Hi all!

I have H9s with usb 3.0 port and USB 3.0 port does not work with any USB 3.0 HDD/ flash drive, it only reads USB 2.0 drive in 3.0 port

When I insert usb 3.0 HDD/ flash drive in USB 2.0 port, it read it ok.

Look like there is driver issue.

Please can you help to fix this issue. I have tried vix 5.2, 5.3 and 5.4 though none of these are recognising usb 3.0 in 3.0port.

Thank you.

twol

17-01-21, 14:12

ravstar

17-01-21, 18:21

It only has usb 2.0
Specification:

ARM processor with 1500MHz Quad-core CPU
DVB-S2X + DVB-S2X twin tuner built-in
Support 4K-2160p
256MB NAND Flash / 1GBDDR3 Memory
WIFI 300MHZ Built-in
1x USB2.0
1x HDMI2.0
1x Smart Card
External powersupply 12V3A

Hi Twol- I have this model of Zgemma H9s without wifi.

http://zgemma.org/zgemma-h9s.html

Specifications are

Linux Operating System
ARMprocessorwith1500MHz Quad-coreCPU
Morethan4.10xlinuxkernel
OneDVB-S2Xtunerbuilt-in
Support4K-2160p
256MBNANDFlash /1GBDDR3Memory
Picture inPicture(PIP)
SDcard(TFcard)forrecording, 8GB,64GB,128GB(optional)
1xUSB3.0and1xUSB2.0
1xHDMI2.0
1x3.5mm AV
MPEG-2/ H.264andH.265HardwareDecoding
HEVC /H.2652160p60Main-10multi-format decoder
10/100Mbit EthernetInterface

twol

17-01-21, 18:38

Is that one of the new spec boxes?? .. or direct from Zgemma ? Mine and I am guessing most European supplied don‘t have a usb3.0.

ccs

17-01-21, 18:41

This is the WoS spec....

https://www.world-of-satellite.co.uk/zgemma-h9s

cactikid

17-01-21, 19:09

Does he have the Zgemma H7 model that does have that 3.0 port?

ccs

17-01-21, 19:11

Does he have the Zgemma H7 model that does have that 3.0 port?

Have a look at post #3.

cactikid

17-01-21, 20:00

My previous post this afternoon vanished and asked might it have been a H7 model as we do mix up posts and boxes:D

Now later i see an added description.

adm

17-01-21, 20:02

Hi Twol- I have this model of Zgemma H9s without wifi.

http://zgemma.org/zgemma-h9s.html

Specifications are

Linux Operating System
ARMprocessorwith1500MHz Quad-coreCPU
Morethan4.10xlinuxkernel
OneDVB-S2Xtunerbuilt-in
Support4K-2160p
256MBNANDFlash /1GBDDR3Memory
Picture inPicture(PIP)
SDcard(TFcard)forrecording, 8GB,64GB,128GB(optional)
1xUSB3.0and1xUSB2.0
1xHDMI2.0
1x3.5mm AV
MPEG-2/ H.264andH.265HardwareDecoding
HEVC /H.2652160p60Main-10multi-format decoder
10/100Mbit EthernetInterface

What colour is the inards of the usb port?
USB 2.0 ports and plugs can be white or black.
USB 3.0 ports and plugs are blue.
USB 3.1 ports and plugs are teal blue

ccs

17-01-21, 20:13

Amazon used to sell them starting about 18 months ago...

ravstar

17-01-21, 20:17

Amazon used to sell them starting about 18 months ago...

Yes this is the one I have and it does have both usb3.0 (blue) and usb 2.0(white under ethernet jack)

ccs

17-01-21, 20:19

It looks like the newer model has replaced usb 3.0 with wifi, maybe the latest image reflects this?

ravstar

17-01-21, 20:21

This is similar to zgemma h9t but obviously with DVB S2 tuner

Here’s the link to h9t https://www.zgemma.co.uk/zgemmah9t available to buy from zgemma uk store.

I have tried to flash mine with h9t but the issue has not been resolved so it would be driver issue

twol

17-01-21, 20:33

Whichever h9 model its basically the same build except the se models have different drivers from the non (old) se models

ravstar

17-01-21, 20:36

So any possibility to add usb3.0 drivers to it to resolve the issue?

Thank you

twol

17-01-21, 20:47

So any possibility to add usb3.0 drivers to it to resolve the issue?

Thank you

The se models appear no different, you seem to have a box that doesn’t fit with those supported by current images

ccs

17-01-21, 21:18

It was reported some time ago on another image.

https://github.com/openatv/enigma2/issues/1384

Rather an abrupt ending.

ravstar

19-01-21, 13:42

twol

19-01-21, 18:25

I know this is OpenVIX forum and I did some research on different OpenATV images and found that my usb3.0 drives are working fine only in below openatv 6.1 image

http://images.mynonpublic.com/openatv/6.1/index.php?open=zgemmah9s

So would it be possible to add usb drivers on Open Vix 5.4 image for Zgemma9s as I would really like to stay with Openvix.

both OpenATV and OpenViX use the same "core" (the OE-A) to build images, so if you went back far enough I am sure that OpenViX would also support usb 3.0 (e.g OpenViX 5.1 or 5.0) but it is extremely difficult to retrofit old drivers to a new image especially where the linux kenel has changed. I am afraid your issue is not with the images but Zgemma and their current drivers.

ravstar

21-01-21, 18:42

both OpenATV and OpenViX use the same "core" (the OE-A) to build images, so if you went back far enough I am sure that OpenViX would also support usb 3.0 (e.g OpenViX 5.1 or 5.0) but it is extremely difficult to retrofit old drivers to a new image especially where the linux kenel has changed. I am afraid your issue is not with the images but Zgemma and their current drivers.

I have contacted Zgemma for this since a month now and they are just keep telling they will come back to me. They are useless.

adm

21-01-21, 19:01

I have contacted Zgemma for this since a month now and they are just keep telling they will come back to me. They are useless.

Have you tried getting any email answers in a timely manner from ANY organisation during the pandemic? Often phones are no longer answered within an hour and automated email messages are warning of lengthy delays for a response from a human.

ronand

21-01-21, 20:06

Most of the box manufacturers seem to offer the same (lack of) responses.

Szelest

15-04-21, 17:22

i got the old zgemma with usb 3.0 as well, and it works with everything, maybe u should install usb drivers from the feed