Ultimo 4K tuner info needed

[thor1]

i got a Vu+ Ultimo 4K a couple of months ago and finally got round to setting it up, the Receiver has 2 FBC tuners but i cannot get second tuner to work, how do i set the tuner up? I am using 2 dishes with standard LNBs there is no signal from tuner 2, what is the procedure to setup?

[abu baniaz]

Post a screenshot of menu, information, devices please

[thor1]

i have cables coming to receiver 1 for each dish where do i put cable 1 in each tuner and what would that give me

[abu baniaz]

With the Vu receivers, people get mixed up between cards/units and demodulators/tuners.

Posta screenshot please. I am trying to help. A picture of the back of the receivers showing where the wires are hooked up would also help.

[thor1]

novice how do i screenshot

[abu baniaz]

novice how do i screenshot

That's why link to guide in my signature. :) .If you can't see it, its here
https://www.world-of-satellite.com/showthread.php?44054-How-to-take-screen-shots-How-to-attach-files

Please also post a picture of the rear

[thor1]

i cannot take a picture of rear as it is in cabinet, tuners were fitted by WOS i have now put cable in top fitting in each of tuners, previously i had both cables in tuner A, i have set tuners to simple single 28 east and loop through on B, same on tuner I and J

[abu baniaz]

Please post a screenshot of Menu > Information > Devices

Please!

[abu baniaz]

The golden rule of tuner configuration is that it must match what is hooked up to the tuner.

The modules/cards come in different types and also different number of tuners.
Old style tuners satellite tuners come in in single or dual type

Old style Hybrid "dual tuner cards" have one physical input connection and have an internal splitter.
So: one card, one connection, two tuners

New style MTSIF Terrestrial "tuner cards" have one physical input connection and have an internal splitter
So: one card, one connection, two tuners

New style FBC Cable "tuner cards" have one physical input connection.
So: one card, one connection, eight tuners

New style FBC Satellite "tuner cards" have two physical input connections.
So: one card, two connections, eight tuners.
Note:
To be able to have up to 8 independent tuners, you must use a Unicable/Jess device.
You can use a universal/regular LNB. If both connections are hooked up to the LNB with own cables, they will be independent. The other 6 will always be loop through

This can be confusing. So we ask people to post a screenshot of Menu > Information > Devices as it will show which tuner cards you have and subsequently tuners.
We also ask for pictures of the rear connections because some people refer to the tuner slot instead of actual tuner.

[thor1]

screenshots

[thor1]

tuner screenshot

[abu baniaz]

So you have two tuner cards, total of four connections, but 16 tuners. Which tuners have signal wires? Please answer using the letters below.

Slot A.
Top hole = Tuner A
Bottom Hole Tuner B

Slot B.
Top hole = Tuner I
Bottom Hole Tuner J

[thor1]

slot A top tuner A
slot B top tuner I

[abu baniaz]

Is the dish connected to Tuner I pointing to 28.2 as well.

Edit: If so, your tuner config is correct. You will need to investigate hardware issues. Start off with swapping the cables over.

[White Monk]

Shouldn't tuner B and J be set to inactive rather than loop through or doesn't it make any difference?

[abu baniaz]

The active/inactive is not a user setting, it is a status of FBC automatic (internal loop through).

You could disable them, but why would you?