Remote Control Issues

[murphyb007]

Hi All, hoping someone can help me. I purchased a new uno4kse receiver and I am having problems with the remote control, When I try to set the box up the light on the front of the box flashes once I hit a command but nothing happens on the tv. I have tried different compatable vu remotes, and the same end result. ive seen this happen on an older zero box and solo2 box. I have a QLED tv, and tried with the IR extender also with no joy, I am using the remote for Vu on my mobile for now as a temp solution. The misses wouldnt be to hot on using it and wants the remote going. Any help would be appreciated.:)

[murphyb007]

Hi All, hoping someone can help me. I purchased a new uno4kse receiver and I am having problems with the remote control, When I try to set the box up the light on the front of the box flashes once I hit a command but nothing happens on the tv. I have tried different compatable vu remotes, and the same end result. ive seen this happen on an older zero box and solo2 box. I have a QLED tv, and tried with the IR extender also with no joy, I am using the remote for Vu on my mobile for now as a temp solution. The misses wouldnt be to hot on using it and wants the remote going. Any help would be appreciated.:)

After doing a bit of reading and testing it would seem to be a hardware issue with the box, anyone else have the same issues?


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[goatie]

got the same fault on my uno se 4k, started by ramdom restart/shutdown menu coming up on screen (only way to get it off as wouldn't go via the remote) was to switch off then on
decided to reflash (tried about 6 different images/backups) ( and a new remote) you get a few stages into the setup system then the box stops responding to the remote control