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View Full Version : [GiGaBlue UHD QUAD 4K] Strange behaviou from since I purchased it ...



Mundosat
18-07-20, 10:19
Hi
To resume briefly if I can - since the beginning from my relatives words and ONLY happens on Gigablue, not my old Humax:

1. no picture/sound, then intermittent then OK within first 30 minutes
By asking questions I gathered it was due to NON HDMI output!
CABLES are OK - I do know that - I am a technician - tested.
1b. that seemed strangely solved itself, but sporadically intermittent picture + sound - I am now wondering if due to temperature, not too high really - it has good ventilation now and usually not going over 62°C - initially was 59°C - so I guess that is NORMAL temperature.

3. sometimes on LNB B ONLY - no signal = NOT TRUE - signal is ~ 92% - I know that because it failed to record when I 'tested' recording ONLY on LNB B - it said did not record, no signal or similar warning!
Tested cables and they are OK - I do know how to make a connection, I used to work as a Radio Communication Technician years ago, and done hundreds of connector much more difficult to fit that a simple F connector!
Cable have NOT been pulled etc. - [I]I used to also 'personally - hands-on' supervise people laying cables to avoid just that - damaging cables used for Airport Communications - Km of them.

4. Sometimes I noticed a self-reboot - last night as well while recording and I was doing NOTHING on it, just checking recordings list, then I did some work on Grog ... AFTER - trying to make it work!
It is becoming a bother now.

5. THIS morning, was told there was no audio - tried all they could and the person trying KNOWS what to do.

I think with this system, the less poop is in it - the better!

Will also uninstall ALL plug-ins I do not use and ONLY install when needed and keep doing backups when all seems OK.

Just asking if anybody had similar problems with this receiver - which I do like.

Thanks

PS came flashed from WOS, I re-flashed ONCE with NO restore to restart everything and seemed to go better ...

Mundosat
18-07-20, 14:44
Got home to find Receiver would not switch HDMI on TV.
Manually switched TV and receiver after 2 attempts came on ... STILL with NO audio!

Re-booted GUI = no change
Re-booted System = back to normal

This is not the first time and I do not understand - it did happen for the first day once in a while - the HDMI not switching or NO signal coming out!!

Is it Hardware or Software problem?

My plums are enlarging by the minute!

ccs
18-07-20, 14:51
Maybe it's your "old" tv, switch off hdmi-cec on both boxes and stick to the "manual" approach.

abu baniaz
18-07-20, 15:06
What kind of LNB setup have you got? please describe what is attached to both tuners and associated tuner configuration.

Mundosat
18-07-20, 16:34
Maybe it's your "old" tv, switch off hdmi-cec on both boxes and stick to the "manual" approach.

Exactly my thought, that is what I mentioned to my daughter, the older item is the TV and Humax too , is old therefore they talk to each other better.

I agree!


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conjunction: and

Mundosat
18-07-20, 16:40
It is an 8 outputs LNB - 5 used at present another will come when I add a 3rd tuner on Gigablue ... possibly ...

I have to say, the LNB thing did not happen any more!

Twin coax for both Humax and Gigablue - also swapped, but it did happen a second time, not any more at present!

LNB [new] is a MacLean TV System Universal MCTV-630 0.1dB [low noise] - 10.70 - 12.75 GHz - 950-2150 MHz - L.O. 9.75/10.60

It was purchased quite a few years ago and never used until now - I had a 4 output - and used this 8 to added Gigablue 2 connections from the 3 I had etc. making 5

abu baniaz
19-07-20, 13:02
Measure the voltage output from Tuner when you next get problem. Also double check if it is using A, B or the leaf tuners (C-H) when problem arises.

Mundosat
26-07-20, 10:45
It seems OK at present, but I noticed one by chance when I switched Gigablue on when still on Humax - there was for about 1 second No signal warning and the usual pixelating - so, it 'might' be related to voltage or LNB is rubbish!

Can anyone suggest a BETTER 8 outputs one?

When I get the time - rarely ! - I will check LNB tuning with a Satellite Finder - to check if it is properly set.

I remember from years ago, sometimes you get a 90% Signal 85% quality, but the LNb/Dish is at the edge of the Satellites loop and when you add more outputs it drops signal [obviously].

I also have to say that in this house [10 years ago] I had to lay a thinner twin coaxial and THAT might help in this problem, although it is only about 15-18m if I recall well.

It could be a combination of problems.
I guess first is to fix Satellite dish/lnb - I might just do it now.

Got some time! mmm, unless grad-son wakes up!
:confused:

Mundosat
26-07-20, 11:28
Managed to get to dish.

I increased signal a bit and on Humax now get Signal: 100% and Quality: 94%
On Gigablue I get Signal 94-96 oscillating and Quality 92%

When I switch from LNB A to B I get signal coming up and a sudden off-on again
If I do the opposite is fine.

This is exactly what happened from the beginning, bear in mind that at some point I did swap Humax cable [used in the last 10 years fine] with Gigablue.

I therefore conclude it is the Gigablue Modulator in my view the problem - it has always been LNB B swapping A to B cables and finally swapping Humax twin coax with gigablue.
Same results.

Pretty strange.

After i re-tuned LNB [today] I tried to stay on Humax with Gigablue off, then switched Gigablue on and the 1s no signal does not appear any more while on Humax - possibly the raise up helped.

Then went on Gigablue and while watching Cbeebies [always on that channel at present!] I saw for 3-4 times pixelating - exactly as it was described by my daughter - usually happens within the first 30 minutes!

In my view it is a Gigablue box problem, but what can you do when it is 'always' uncertain!

I am fine with it as it is, but Gigablue DOES have a problem.

Note: I initially had LNB B set for recordings and lost a few while testing receiver and learning OpenVix settings/etc. - that is why I noticed the problem, then my daughter telling me of the first 30 minutes Pixelating and also had intermittent no HDMI signal [the no signal probably and simply was just the OLD Samsung TV - I then disable HDMI cec - end of that problem, it seems].

abu baniaz
27-07-20, 03:28
Some LNBs have a strange error when controlled by two devices. But you have people say it was fine before.

There are new drivers for the GigaBlue, they have fixed the voltage switching off when A/B not in use for unicable. Hopefully it will be better for you too.