Sky UK Provider - Tuner Failure?

[jazzyman]

I have tried to set up Autobouquets Maker up on a Mutant HD51 running the latest Openvix image.

There is a strange problem, for the providers I have setup Freesat, Sky UK and Virgin Media UK, for some reason the Sky UK provider is getting a tuner failure error. If I just select Freesat and Virgin Media the AB scan scan is successful. If I only select Sky UK for the provider the scan still fails. Any idea for a solution?

There also appears to be a problem on the Freesat channels with station Pick and Pick+1 I get a black screen, however on my TV with a built in Freesat tuner these channels work fine. Anyone else failing to get these channels on Freesat?

[abu baniaz]

Can you receive services on 11778 , Vertical, 27500?

If you perform a manual scan, selecting, single satellite, network scan= off, how many services for you find?

[jazzyman]

Can you receive services on 11778 , Vertical, 27500?

If you perform a manual scan, selecting, single satellite, network scan= off, how many services for you find?

There is no option for those particular frequencies.

[cactikid]

Yes there is if using > button

[jazzyman]

Sorry there isn't these frequencies, double checked and when using the > the options are 11758H 29500 and the next one is 11836H 27500

[cactikid]

Make sure your on 28.2 as other sat did not have the above info.
Are you on the same page as above?

[abu baniaz]

there were two tasks.



my apologies, I should have said that you need to select user defined transponder for task 1. We have updated the XML file a few days ago, so it may not show up as a predefined one.



Select DVB-S, not DVB-S2, enter the values I mentioned, leave the rest on Auto. I'm pretty sure it will fail.



For single satellite scan (task 2), make sure you select manual scan first.

[abu baniaz]

Your manual scan will confirm if there is a problem or not.

900+ services = OK
Less than 900 = Problem

I am 100% sure there is one as ABM uses the same tuner for Freesat, but different frequency. Best you see it yourself before you start adjusting things or spend money. It is either a dish/LNB alignment problem or faulty LNB.

[jazzyman]

I have managed to carry out a manual scan on those frequencies, the result was 0 channels. Could the fault possibly be a faulty tuner module?

[cactikid]

Might you have access to a friends sat dish as could try a scan there and if worked tuner would be good.

[jazzyman]

Might you have access to a friends sat dish as could try a scan there and if worked tuner would be good.

I do have access to another dish, hope to try it out later today.

[abu baniaz]

If it was a tuner issue, Freesat would not work in ABM.

Make sure the other dish does not have a wideband Sky Q LNB.

[jazzyman]

It's working! Tried the receiver on another dish and everything works. Thank you all for your help.

[v8rick]

Your manual scan will confirm if there is a problem or not.

900+ services = OK
Less than 900 = Problem

I am 100% sure there is one as ABM uses the same tuner for Freesat, but different frequency. Best you see it yourself before you start adjusting things or pending money. It is either a dish/LNB alignment problem or faulty LNB.

Just thought id try you had me bothered for a min or 2 on 898 channels for ages LOL

[cactikid]

Out of curiosity how old is .the lnb

[abu baniaz]

Just thought id try you had me bothered for a min or 2 on 898 channels for ages LOL

Your LNB may need a skew tweak. I have 988 services roma scan just done. However, it is Thursday. Sou are bound to get more services as they duplicate some before shifting transponders.

[v8rick]

Your LNB may need a skew tweak. I have 988 services roma scan just done. However, it is Thursday. Sou are bound to get more services as they duplicate some before shifting transponders.

Thanks it got there in the end 982 i thinks Cheers